Device help
Get step-by-step help and info for your device.
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Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Download apps, games, movies, music, books, magazine, newspapers and more.
Use My Files to open and manage downloaded and device created files
Move or uninstall Apps from your home screen, and delete apps from your device.
How to view, switch between, and close running applications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Backup & Restore with Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Save files to OneDrive and access them from any device, like your PC, tablet, or phone.
Tips and tricks to extend your battery performance.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
Use your AT&T device as a mobile Wi-Fi hotspot to share your data connection with Wi-Fi-capable devices such as: smartphones, tablets, netbooks, MP3 players, and more.
View cellular network signal, turn on or off international roaming, and your mobile data connection.
How to connect to a Wi-Fi network.
View your device's SIM card type, OS, network technology, operating frequencies, physical characteristics and storage.
Create and manage separate user accounts for your device.
Activate your rate plan using AT&T AllAccess.
View data usage, set data usage alerts, pay bills, add features, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Install and remove the SIM and memory card (MicroSD).
Navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.
Learn & Customize the Home Screen
Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.
Access and manage email settings such as signature, sync frequency, delete an account, and add an account.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
Send and receive email, add and download email attachments, refresh the inbox, respond to an email, view and save an attachment, and delete an email.
Add your email account to sync email, contacts, calendar, and notes to your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to access and use Air Command.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn how to access and use Samsung Flow.
Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).
Learn how to access and use S Mode.
Access the calendar to create, edit and delete events.
Learn how to access and store Photos & videos.
Advanced Photo & Video Features
Access Camera modes, effects, filters, customize settings, and crop a photo.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
Take a picture or video, use the front and rear camera, and switch between camera and video modes.
Take a screenshot on your device.
Transfer photos and videos to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Set up your device so you can remotely locate and control.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.
Lock or unlock your display, set a screen security lock type (PIN, Fingerprint, or Windows Hello), get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Navigate to accessibility features and turn on Narrator.
Set the date, time, or an alarm.
Change the display time out, brightness and orientation.
Learn how to access and adjust notification settings, and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Start a flow to troubleshoot software update issues.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Galaxy Book2 (W737A)
Learn how to update the software of the Samsung Galaxy Book2 (W737A).
Determine your current device software version and check for updates.
View data usage and set data limits using AT&T AllAccess.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Perform a soft, factory, and alternate master reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Start a flow to troubleshoot voicemail issues.
