Device help
Get step-by-step help and info for your device.
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Browse the web, manage browser tabs, and bookmarks.
Access browser settings to clear history, set homepage, adjust text size, manage pop-up, change the default browser, and restore default settings.
Download apps, games, movies, music, books, magazine, newspapers and more.
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
Use Find My iPhone to find your device and take additional actions that can help you recover it and keep your data safe.
Install and remove the SIM.
Learn how to perform a soft or factory reset of your device.
Sync & Transfer Content (iCloud)
Setup iCloud to sync, backup, or transfer contacts, photos, music, apps, calendars, and more.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Sync & Transfer Content (iTunes)
Setup iTunes to sync, backup, or transfer contacts, photos, music, apps, calendars, books, movies, ringtones, and more.
Sync & Transfer Content (iCloud)
Setup iCloud to sync, backup, or transfer contacts, photos, music, apps, calendars, and more.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Block or unblock calls from your device.
Show or hide your caller ID when making calls.
Manage call forwarding from your device.
Add another person to your call, merge calls, place someone on hold and more.
Add, view, delete, and customize contacts by adding a picture or ringtone, or marking as a Favorite.
Make or receive a video or audio call using Facetime.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn Wi-Fi Assist, international roaming, or your mobile data connection on or off.
Connect to or remove a saved Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Use Control Center for quick access to commonly used settings (Airplane mode, Wi-Fi, AirDrop, and AirPlay), apps (Flashlight, clock/alarm/timer, night shift, calculator, and camera), and more.
Hardware features and software navigation of your device.
Set up your device for the first time or after having done a factory reset.
View the device Serial, IMEI, and ICCID number.
Control your device by making specific movements with your hand.
Install and remove the SIM.
Cut and paste, use speech-to-text, and access keyboard settings.
Turn your device on and off, and perform a soft reset.
Block messages from your device.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
Use iMessage to send and receive messages with other iMessage users.
Change text (SMS), picture (MMS), emergency, and AMBER alert settings
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS), picture (MMS), or iMessages, add, save, and view received attachments and more.
Add your personal email accounts so you can read and send email on your device.
View the device Serial, IMEI, and ICCID number.
Control your device by making specific movements with your hand.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Install and remove the SIM.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Learn how to access and adjust notification settings and turn notifications on or off.
Lock or unlock your display, set a screen passcode or Touch ID, or adjust the lock screen timeout settings.
Add your personal email accounts so you can read and send email on your device.
Set up voicemail on your device.
Change volume settings, ringtones, and notification alerts.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Screen Time helps give you a better understanding of the time spent using apps, visiting websites, and on your devices overall so you can make the most of how you choose to spend time on your iPhone or iPad.
Siri lets you use your voice to send messages, schedule meetings, place phone calls, and more.
Access the calendar and manage events.
Transfer files wirelessly from one compatible device to another.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, recording mode, and more.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
Take a screenshot edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer Media To & From a Computer
Transfer files to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Use Find My iPhone to find your device and take additional actions that can help you recover it and keep your data safe.
Reset or recover an Apple ID.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Lock or unlock your display, set a screen passcode or Touch ID, or adjust the lock screen timeout settings.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Turn on features such as VoiceOver, Hearing aid mode, and more.
Learn how to access and adjust notification settings and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
View the device Serial, IMEI, and ICCID number.
Start a flow to troubleshoot software update issues.
Software update for the iPhone, iPad, and Apple Watch
Learn how to update the software for the iPhone, iPad, and Apple Watch.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Improve your app and device performance.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Learn how to perform a soft or factory reset of your device.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Start a flow to troubleshoot voicemail issues.
Set up voicemail on your device.
