Device help
Get step-by-step help and info for your device.
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Get directions and navigation using AT&T Navigator.
Learn to browse the web and manage tabs and bookmarks.
Access browser settings to delete browser history, set the home page, and more.
Download apps, games, movies, music, books, magazine, newspapers and more.
Learn how to use your device like a credit or debit card to make payments at retail and online locations.
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications
Backup & restore with computer
Learn how to backup and restore contacts & data on the device with a computer.
Backup Google account data in the event you have to replace or reset your device so you can restore later.
Tips & tricks to extend your battery performance.
How to charge your battery.
Learn how to show or hide your caller ID when making calls.
Learn how to manage call forwarding from your device.
Add another person to your call, merge calls, place someone on hold and more.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Place, receive, & reject a call.
Learn how to use speed dial and manage speed dial contacts.
Learn how to turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to connect your mobile device to AT&T MicroCell.
How to set up your device as a mobile hotspot to share your data connection with Wi-Fi-capable devices.
Use NFC to share content such as photos and contacts between compatible devices.
View cellular network signal, turn international roaming or your mobile data connection on or off.
How to connect your device to a Wi-Fi network.
Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Provides an overview of the device layout.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.
How to insert a SIM card into your device.
How to use the keyboard, use speech-to-text, access keyboard settings, and more.
Learn & customize the home screen
Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.
Turn your device on and off.
Perform a text and voice search on your device and how to adjust search settings.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Change text (SMS), picture (MMS), emergency, and amber alert settings.
Add and download email attachments, respond to an email and more.
How to send, receive, and delete picture (MMS) and text (SMS) messages.
Add your Exchange email account to sync email, contacts, calendar, and notes to your device.
Add your personal email account to sync email, contacts, calendar, and notes to your device.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Use voice commands to control your device and access voice control settings.
Learn how to access the calendar and manage events.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Play music, turn the music player off.
Take a screenshot, edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer media to & from computer
Transfer files to or from your device and a computer.
Access, view, and share your photos and videos.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This article describes the anti-theft feature of the phone.
Reset a forgotten pattern lock.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Lock the device screen, set and change security lock, and locate device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Turn on features such as TalkBack, Hearing aid mode, and more.
Set the date & time.
Change the display time out, brightness and orientation.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
View the device IMEI, phone, SIM (ICCID) & serial number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Motorola Moto X (XT1097)
Learn how to update the software of the Motorola Moto X (XT1097)
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, & see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Use application manager and usage manager to improve your app and device performance.
Learn how to perform a soft and factory reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or reset voicemail password
How to troubleshoot the voicemail feature.
Set up voicemail on your device.