Device help
Get step-by-step help and info for your device.
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Learn how to access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Block or unblock calls from your device. Block anonymous calls.
Learn what features are available while on an active call.
Manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Use Enhanced Push-to-Talk (EPTT) to make and receive calls.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn international roaming or your mobile data connection on or off.
How to connect to a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Create and manage separate user accounts for your device.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Add your Google account to access Gmail and the Play Store, receive personalized Google search results, and automatically log in for all other Google-based services on your device.
How to manage your keyboard settings, use auto-complete, Swype, and one-handed operation.
Learn & Customize the Home Screen
Make changes to wallpaper, home screen panels, and folders.
Install and remove the SIM and battery.
Turn your device on and off.
Block messages from your device.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Change text (SMS), picture (MMS), wireless emergency (WEA), and AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Add your personal email accounts so you can read and send email on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to view and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services using myAT&T.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Access the calendar and manage events.
Use voice commands to control your device and access voice control settings.
Learn how to access and store photos & videos.
Advanced Photo & Video Features
Learn how to access and use camera modes, effects, and customization, including how to crop a photo.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including storage location, flash, picture size, timer, and more.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Take a screen shot and access screen shots.
Transfer files to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Android Factory reset protection allows you to prevent non authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.
Reset a forgotten pattern lock.
Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time and use the alarm clock.
Change the brightness, display time out, and orientation.
Learn how to access and adjust notification settings, turn notifications on or off, and adjust notification sounds.
Change volume settings, ringtones, and notification alerts.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how locate your device's IMEI, serial number, and phone number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Sonim XP8 (XP8800)
Learn how to update the software of the Sonim XP8 (XP8800).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.
Power cycle, Restart, Factory data reset and Alternate reset.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Learn how to set up visual voicemail.
