Call Features
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Call Features
Learn what features are available while on an active call.
INSTRUCTIONS & INFO
While on an active call, the Phone icon will display in the Notification bar.
In-call Options
While on an active call, the following options will be available:
• MUTE/UNMUTE: Select the Mute icon.
• SHOW/HIDE KEYPAD: Select the Keypad icon.
• ENABLE/DISABLE SPEAKERPHONE: Select the Speaker icon.
• ADD CALL: Select the Add call icon and follow the prompts.
• HOLD/RESUME CALL: Select the Hold icon.
• END CALL: Select the End Call icon.
Note: To answer a call while active in another call, select and drag the Hold & Answer icon or the End & Answer icon in any direction. If you select End & Answer the original call will be ended. If you select Hold & Answer you will answer the new call and put the original call on hold. To switch between calls, select Swap call. Select Merge calls to combine the separate phone calls.Â
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Advanced Call Features
USE SPEED DIAL: From the dialpad, select and hold the desired speed dial number.
USE YOUR PHONE WHILE ON AN ACTIVE CALL: Press the Home button to access the home screen. To return to an active call, swipe down from the Notification bar then select the Active call.
IN-CALL OPTIONS: To create a conference call, select the Add call icon. To end a call, select the End call icon.
Note: When creating a Conference call, after connecting with a second caller you will need to select Merge to combine the separate phone calls. The end call icon is the same icon in a single call or conference call.
DECLINE A CALL WITH A TEXT MESSAGE: When receiving a call, select and drag the Message icon to decline the call and send a text message. Select the desired text message to send, or select Write your own to write your own.
Note: To create or edit text message replies, from the home screen select the Phone app > Menu icon > Settings > Quick responses > desired message to edit.
