Device help
Get step-by-step help and info for your device.
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Access files downloaded to the device.
Use the internet, access or edit bookmarks and tabs, and adjust browser settings.
Download apps, games, movies, music, books, and more.
Use My Files to open and manage downloaded and device created files.
AT&T's amiGO™ app provides location services, parental controls and monitoring, and communication features for your family member's devices.
Discover how to use Google to back up contacts, photos, and files.
Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.
Insert or Remove SIM & Memory Card
Get instructions about how to install or remove a SIM or memory card in your device.
Learn how to perform a soft, factory, or alternate master reset of your device.
Back up and sync your contacts, photos, videos, and more from your device.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Back up & Restore with a Computer
Learn how to back up and restore your device using a computer.
Back up & Restore with Memory Card
Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Discover how to use Google to back up contacts, photos, and files.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Tips and tricks to extend your battery performance.
Change the display brightness, time out and orientation.
Add, view, delete, attach a picture or ringtone to, and backup your contacts.
Learn how to make and receive a call.
Video Calling with Google Meet
Make and receive video calls.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Find out how to create and manage separate user accounts for your device.
AT&T's amiGO™ app provides location services, parental controls and monitoring, and communication features for your family member's devices.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
Learn how to exit Google Kids Space.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, serial number, and phone number.
Navigate your device and access additional motions and gestures.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.
Insert or Remove SIM & Memory Card
Get instructions about how to install or remove a SIM or memory card in your device.
Access keyboard settings, use swype, auto-complete suggestions, emojis, speech-to-text, and one-handed operation.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Add, view, delete, attach a picture or ringtone to, and backup your contacts.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Add and download email attachments, respond to an email and more.
Learn how to send and receive messages.
Learn how to add your email accounts so you can read and send email on your device.
Navigate your device and access additional motions and gestures.
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, serial number, and phone number.
Insert or Remove SIM & Memory Card
Get instructions about how to install or remove a SIM or memory card in your device.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Learn how to add your email accounts so you can read and send email on your device.
Back up and sync your contacts, photos, videos, and more from your device.
Discover how to use Google to back up contacts, photos, and files.
Back up & Restore with a Computer
Learn how to back up and restore your device using a computer.
Change the display brightness, time out and orientation.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Change volume settings, ringtones, and notification alerts.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Use the internet, access or edit bookmarks and tabs, and adjust browser settings.
Access the calendar on your device and learn how to manage events.
Learn how Google Assistant allows you to control your device and access voice control settings using voice commands.
Learn how to access and store your photos and videos.
Advanced Photo & Video Features
Learn how to access and use Camera modes, effects, customization, and crop a photo.
Back up and sync your contacts, photos, videos, and more from your device.
Manage camera and video settings including storage location, flash, picture size, timer, and more.
Learn how to take a picture, use the front and rear camera, switch between camera and modes, and more.
Learn how to take and access screenshots.
Learn how to take a video, use the front and rear camera, switch between camera and video modes, and more.
Transfer files to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Change volume settings, ringtones, and notification alerts.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, serial number, and phone number.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the AT&T amiGO Jr. Tab (9136K)
Learn how to update the software of the AT&T amiGO Jr. Tab (9136K).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
