Insert or Remove SIM & Memory Card
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Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card in your device.

INSTRUCTIONS & INFO

Prenote info

MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 1TB.

In this tutorial, you will learn how to:

 

• Locate SIM tray
• Insert or remove SIM & microSD card

 

No SIM card will be displayed in the Notification bar when there is no SIM card in the device. You must remove the case on the device to access the SIM tray.

 

 

Locate SIM tray

The SIM & microSD tray is located on the upper left side of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen swipe down from the Notification bar with two fingers, then select the settings Settings icon > scroll to and select Storage > select drop-down icon > SD CARD > settings Menu icon > Eject. 

Image 1

 

 

Insert or remove SIM & microSD card

Image 2

• Insert or remove the Nano SIM card into the SIM tray with the gold contacts facing up and the notched edge in the upper right. Gently press the SIM card in until it clicks into place.
• Insert or remove the microSD card into the SIM tray with the gold contacts facing up and the notched edge on the upper left. Gently press the microSD card in until it clicks into place.
 

 

Storage

Internal Memory: Up to 64GB
External Memory: Up to 1TB

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