Device help
Get step-by-step help and info for your device.
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Browse the web, manage browser tabs, and bookmarks.
How to open, exit from, and force stop applications.
Backup & Restore with Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Block or unblock calls from your device.
Manage call forwarding from your device.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Use Enhanced Push-to-Talk (EPTT) to make and receive calls.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Turn Airplane mode on and off. Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn international roaming or your mobile data connection on or off.
How to connect to a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Type, change T9 settings, and use Auto-complete.
Learn & Customize the Home Screen
Change the wallpaper and edit home screen shortcuts.
Install and remove the SIM card, microSD card, and battery.
Turn your device on and off.
Block messages from your device.
Change text (SMS), picture (MMS), emergency, and AMBER alert settings.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Access the calendar and manage events.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer Media To & From a Computer
Transfer files to or from your device and a computer.
Lock or unlock your display, set a screen security lock type (star key or pin), get your PUK code, or request your device be unlocked from the AT&T network.
Turn on features such as TalkBack, flash notifications, and more. Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time.
Change the display brightness and screen time out.
Learn how to access and adjust notification settings, and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Check the available device storage, free up memory, and clear app data.
Find IMEI, Serial Number & Phone Number
View the device IMEI, phone and serial numbers.
Software update for the Sonim XP5s (XP5800)
Learn how to update the software of the Sonim XP5s (XP5800).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Learn how to clear an app's cache and how to force stop an app.
Perform a soft reset or a factory data reset of the device.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Learn how to set up voicemail.
