Device help
Get step-by-step help and info for your device.
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Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Learn how to access the KaiOS store and download apps.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Find out how back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Learn how to use PhoneCopy to backup files on your device.
Tips and tricks to extend your battery performance.
Block or unblock calls from your device. Block unknown calls.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Learn how to turn Airplane Mode on and off using the Quick Settings or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.
Type, change T9 settings, and use Auto-complete.
Change the wallpaper and edit home screen shortcuts.
Install and remove the battery, SIM card, and memory card (microSD).
Block messages from your device.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, restore default settings, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.
Learn how to add your email accounts so you can read and send email on your device.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn how to search for and watch videos on YouTube.
Access the calendar on your device and learn how to manage events.
Learn how to create and access your KaiOS account.
Learn how to use and tune FM radio channels.
Learn how to access Google Maps, enter an address to get directions, and view a location.
Learn how to access Photos & Videos.
Manage camera and video settings including flash, timer, and more.
Learn how to take a picture or video, switch between camera and video modes, and more.
Learn how to take a screenshot and share or edit your screenshot.
Transfer files to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Factory reset protection allows you to prevent non-authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated KaiOS account or screen lock information can use the device.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Learn how to access and adjust notification settings and turn notifications on or off.
Change volume settings, ringtones, notification alerts and do not disturb.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how locate your device's IMEI, serial number, and phone number.
Software update for the Alcatel SMARTFLIP (4052R)
Learn how to update the software of the Alcatel SMARTFLIP (4052R).
Determine your current device software version and check for updates.
View data usage and turn mobile data on or off.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app data, removing an app, and reinstalling.
Learn how to perform a soft, factory, or alternate master reset of your device.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.