Backup & Restore with a Computer
Which device do you want help with?
Backup & Restore with a Computer
Backup and restore your device with a computer.
INSTRUCTIONS & INFO
1. TRANSFER MEDIA TO/FROM A PC: With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the left side of the device. Insert the USB end of the MicroUSB cable into an open port on the computer.
2. To place the device into the correct USB mode, from the home screen, press the OK button to access the Apps tray. Press the navigational buttons to highlight the Settings app then press the OK button to select.
3. Press the right or left button to highlight the Storage tab, then press the down button to highlight USB Storage. Press the OK button to select. Ensure Enabled is highlighted, then press the OK button to select.
4. Click the File Explorer icon, then click This PC.
5. Click the device name, then navigate to the desired folder.
6. Drag and drop files to/from the device drive to transfer.
7. TRANSFER MEDIA TO/FROM A MAC: You need the Android File Transfer App to facilitate communication between your device and a Mac computer. Download and install the Android File Transfer app.
8. With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the left side of the device. Insert the USB end of the MicroUSB cable into an open port on the computer.
9. To place the device into the correct USB mode, from the home screen, press the OK button to access the Apps tray. Press the navigational buttons to highlight the Settings app then press the OK button to select.
10. Press the right or left button to highlight the Storage tab, then press the down button to highlight USB Storage. Press the OK button to select. Ensure Enabled is highlighted, then press the OK button to select.
11. Once the phone is connected to the computer, the Android File Transfer App will open automatically. Drag and drop the desired files to/from the device to transfer.
2. To place the device into the correct USB mode, from the home screen, press the OK button to access the Apps tray. Press the navigational buttons to highlight the Settings app then press the OK button to select.
3. Press the right or left button to highlight the Storage tab, then press the down button to highlight USB Storage. Press the OK button to select. Ensure Enabled is highlighted, then press the OK button to select.
4. Click the File Explorer icon, then click This PC.
5. Click the device name, then navigate to the desired folder.
6. Drag and drop files to/from the device drive to transfer.
7. TRANSFER MEDIA TO/FROM A MAC: You need the Android File Transfer App to facilitate communication between your device and a Mac computer. Download and install the Android File Transfer app.
8. With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the left side of the device. Insert the USB end of the MicroUSB cable into an open port on the computer.
9. To place the device into the correct USB mode, from the home screen, press the OK button to access the Apps tray. Press the navigational buttons to highlight the Settings app then press the OK button to select.
10. Press the right or left button to highlight the Storage tab, then press the down button to highlight USB Storage. Press the OK button to select. Ensure Enabled is highlighted, then press the OK button to select.
11. Once the phone is connected to the computer, the Android File Transfer App will open automatically. Drag and drop the desired files to/from the device to transfer.