Device help
Get step-by-step help and info for your device.
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Access files downloaded from a web browser, email, and messages.
Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Download apps, games, movies, music, books, magazines, newspapers and more.
Use My Files to open and manage downloaded and device created files.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & Restore with Memory Card
Find out how back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Discover how to use Google to back up contacts, photos, and files.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Tips and tricks to extend your battery performance.
Change the display brightness, time out and orientation.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Learn how to add, view, delete, customize, and backup your contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Get your Android smartphone messages on your Chromebook.
Make and receive video calls using Google Duo.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after having done a factory reset.
View the device IMEI, phone and serial numbers.
How to access Quick Settings, additional apps and touchpad gestures.
Learn how to install and remove the SIM card.
Learn how to navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.
Learn & Customize the Home Screen
Make changes to the app shelf apps, and customize the wallpaper.
Learn how to add, view, delete, customize, and backup your contacts.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
Add and download email attachments, respond to an email and more.
Learn how to add your email accounts so you can read and send email on your device.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Change the display brightness, time out and orientation.
View the device IMEI, phone and serial numbers.
How to access Quick Settings, additional apps and touchpad gestures.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to install and remove the SIM card.
Learn & Customize the Home Screen
Make changes to the app shelf apps, and customize the wallpaper.
Learn how to access and adjust notification settings, and turn notifications on or off.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked.
Learn how to add your email accounts so you can read and send email on your device.
Change volume and sound settings.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Instantly share files between your laptop and Android phone.
Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Access the calendar on your device and learn how to manage events.
All of HBO together with new hits, classic favorites, plus new Max Originals.
Learn how to access your photos and videos.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, and more.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
Learn how to take a picture or video, switch between camera and video modes, and more.
Learn how to take and access screenshots.
Learn how to transfer photos and videos to or from your device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can help protect your Chromebook from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Change the display brightness, time out and orientation.
Learn how to access and adjust notification settings, and turn notifications on or off.
Change volume and sound settings.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
View the device IMEI, phone and serial numbers.
Start a flow to troubleshoot software update issues.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Determine your current device software version and check for updates.
View data usage and set data limits using AT&T AllAccess.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Start a flow to troubleshoot voicemail issues.