Device help
Get step-by-step help and info for your device.
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How to charge your battery.
Change the Device Display Timeout and Enable/Disable Device Information on the screen.
Tips and tricks to extend your battery performance.
Connect a smartphone or Chromebook to the Router's Wi-Fi network.
Connect your computer to your mobile hotspot Wi-Fi network.
View connected devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
View the Wi-Fi connection details for your device.
Wi-Fi Network Name and Password
View and edit the Wi-Fi network name and password for the router's wireless network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article describes how to connect to a network.
Install and remove the SIM and battery.
Set up your device for the first time or after having done a factory reset.
Locate the IMEIÂ & Phone number.
View connection information, messages, and device information in the management website.
This article describes what to do in the event you forget your Web Admin Page Log On.
Set or change Wi-Fi network security.
Block and unblock devices from connecting to your Router's Wi-Fi network.
Access and change the APN on the device.
Change the Device Display Timeout and Enable/Disable Device Information on the screen.
Learn how to view and delete messages and notifications on the management website.
This article describes how to reset the device to its factory settings.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage and set data limits.
This article describes what to do if there is limited or no connectivity.
Mobile Hotspot Wi-Fi Not Found
This article describes what to do if the network is not found.
This article describes how to reset the device to its factory settings.