Device help
Get step-by-step help and info for your device.
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Browse the web, add bookmarks, use browser tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Back up & Restore with a Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Block or unblock calls from your device.
Manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Access contacts, create a contact, edit a contact, add a picture or ringtone to a contact, delete a contact, add or remove a contact to speed dial, and back up contacts.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn international roaming or your mobile data connection on or off.
How to connect to a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.
Install and remove the SIM and memory card (MicroSD).
Keyboard functions, Auto-complete, Swype, Copy & Paste, One-handed operation, and Keyboard Settings.
Learn and Customize the Home Screen
Make changes to wallpaper, style, home screen panels, folders, and screen grid.
Turn your device on or off.
Block, unblock contacts and messages from your device.
Manage email settings such as sync frequency, signature, removing an email account, and more.
Change text (SMS), picture (MMS), emergency, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Add your personal email accounts so you can read and send email on your device.
The RED Hydrogen One allows you to capture and view holographic RED 4-View content.
Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).
Use voice commands to control your device and access voice control settings.
Access the calendar, change the calendar view, and manage events.
Learn how to access and store photos and videos.
Advanced Photo & Video Features
Learn how to access and use Camera modes, effects, customization, and crop a photo.
Manage camera and video settings including flash, timer, picture size, and storage location.
Take a picture, switch between front and rear cameras, add stickers, focus, zoom, take a screenshot, and access photos.
Record a video, focus the camera, zoom in and out, pause and stop a recording, change camera mode, access, delete and edit videos.
Transfer photos and videos to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Android Factory reset protection allows you to prevent non authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.
Reset a forgotten pattern lock.
Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.
How to manually set the date, set the time, change the time zone, set an alarm, and delete an alarm.
Change the brightness, display time out, screen orientation, and access Moto Display.
Learn how to access and adjust notification settings, turn notifications on or off, and change notification sounds.
Change volume settings, ringtones, notification alerts, and enable or disable Do not disturb mode.
Check the available device storage.
Find IMEI, Serial Number & Phone Number
View the device serial number, IMEI, and phone number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the RED Hydrogen One (H1A1000)
Learn how to update the software of the RED Hydrogen One (H1A1000).
Determine your current device software version and check for updates.
View data usage, change displayed billing cycle, set billing cycle, set monthly data limit & warning, and view data usage by app.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Clear the app cache, force stop an app, check for updates, remove an app, and reinstall an app.
Power cycle, restart, factory data, alternate master reset of the device, and reset network settings.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.
