In-Call Options
Which device do you want help with?
Change device

In-Call Options

Learn what features are available while on an active call.
INSTRUCTIONS & INFO
  1. While on an active call, the Phone icon will be displayed in the Notification bar.

    Step 2

  2. ADJUST THE VOLUME: Press the Volume buttons on the left side of the device.

    Step 2

  3. ACCESS IN-CALL OPTIONS: Select Mute to mute or unmute calls. Select Keypad to show or hide the keypad. Select Speaker to turn speakerphone on or off. Select Add call to add a call.

    Step 3

  4. PLACE A CALL ON HOLD: To place a call on hold, select Hold call.

    Step 4

  5. TAKE A CALL OFF HOLD: Select Hold call.

    Step 5

  6. ACCESS HOME SCREEN DURING AN ACTIVE CALL: Select the Home key.

    Step 6

  7. RETURN TO AN ACTIVE CALL: Swipe down from the Notification bar, then select the Active call notification.

    Step 7

  8. ADD A CALL: Select Add call. Enter the desired number, then select the Call icon.

    Step 8

  9. Adding a call will place the original call on hold. To merge the two calls, select Merge.

    Step 9

  10. END A CONFERENCE CALL: Select the Manage, then select the Drop call icon next to the desired number.

    Step 10

  11. END A CALL: Select the End call icon.

    Step 11

Did you get the help you needed?