Backup & Restore with a Computer
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Backup & Restore with a Computer

Backup and restore your device with a computer.
  1. TRANSFER MEDIA TO/FROM A PC: With the device powered on, insert the USB-C end of the USB-C cable into the USB-C port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.

    Step 1

  2. To place the device into the correct USB mode, swipe down from the Notification bar, then select the Android System Charging notification > Transfer files or Transfer photos (PTP).

    Step 2

  3. Click the File Explorer icon, then click This PC.

    Step 3


  4. Click the device name, then navigate to the desired folder.

    Step 4

  5. Drag and drop files to/from the device drive to transfer.

    Step 5

  6. TRANSFER MEDIA TO/FROM A MAC: You need the Android File Transfer App to facilitate the communication between the device and computer. Download and install the Android File Transfer app.

    Step 6

  7. With the device powered on, insert the USB-C end of the USB-C cable into the USB-C port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.

    Step 7

  8. To place the device into the correct USB mode, swipe down from the Notification bar, then select the Android System Charging notification > Transfer files or Transfer photos (PTP).

    Step 8

  9. Once the phone is connected to the computer, the Android File Transfer App will open automatically. Drag and drop the desired files to/from the device to transfer.

    Step 9

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