Device help
Get step-by-step help and info for your device.
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Download apps, games, movies, music, books, magazine, newspapers and more.
Remove an icon from your home screen and delete apps from your device.
Use S Health to help manage your health by tracking statistics, heart rate and your exercise program.
How to view, switch between, and close running applications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
This tutorial shows how to backup and restore the device.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
This tutorial walks through forwarding calls from your smartphone to your watch.
View, call and message contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
This tutorial explains connection statuses.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
How to use Samsung Connect.
View cellular network signal, turn international roaming, and your mobile data connection on or off.
How to connect to a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
This tutorial shows how to change the wrist band of the device.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
How to get started with your new device.
Use your keypad to type letters, numbers, and special characters.
Learn & Customize the Home Screen
Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.
Learn how to navigate your device
Turn your device on and off.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
This tutorial shows how to manage email on your device.
Set text (SMS) and picture (MMS) message alerts, limits, display options and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.
Learn how to use PPT controller on the watch to manage a slideshow.
Keep track of all the things you need to know like due dates and locations.
Learn how to set up and access SOS on the device.
Keep track of all the things you need to know like due dates and locations.
Create, access, and delete voice notes.
Access the calendar and view events.
This tutorial shows how to change the style of the clock on your device.
How to access, use, and view alerts.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
This tutorial shows how to transfer media to your Gear device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This tutorial shows how to find your device in the event of it being lost or stolen.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Lock the device screen and set and change the security lock.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Turn on features such as TalkBack, Hearing aid mode, and more.
This tutorial shows how to change the watch face on the device.
Set the date and time.
Change the display time out and brightness.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
Share files on your device.
View the device IMEI, phone, SIM (ICCID) and serial number.
Start a flow to troubleshoot software update issues.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Gear S3 classic (R775A)
Learn how to update the software of the Samsung Gear S3 classic (R775A).
Determine your current software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Perform a soft reset and a factory reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Start a flow to troubleshoot voicemail issues.
Set up voicemail, check messages, and change or reset password.