Device help
Get step-by-step help and info for your device.
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Access files downloaded from a web browser, email, and messages.
Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Download apps, games, movies, music, books, magazine, newspapers and more.
Use My Files to open and manage downloaded and device created files.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & Restore with Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
Save files to OneDrive and access them from any device, like your PC, tablet, or phone.
Learn how to turn Airplane Mode on and off.
Tips and tricks to extend your battery performance.
Change the display time out, brightness and orientation.
Tips and tricks to extend your battery performance.
Add, view, delete, and customize contacts by adding a picture.
Learn how to turn Airplane Mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Learn how to turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Activate your rate plan using AT&T AllAccess.
View data usage, set data usage alerts, pay bills, add features, and more.
Set up your device for the first time or after having done a factory reset.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Control your device by making specific movements with your hand.
Install and remove the SIM and memory card (MicroSD).
Navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.
Learn & Customize the Home Screen
Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.
Learn how to sign in and manage your Microsoft account.
Add, view, delete, and customize contacts by adding a picture.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Add and download email attachments, respond to an email and more.
Learn how to add your email accounts so you can read and send email on your device.
Learn how to access and store your photos and videos.
Advanced Photo & Video Features
Access Camera modes, effects, filters, customize settings, and crop a photo.
Manage camera and video settings including picture size, timer, voice control, and flash.
Take a picture or video, use the front and rear camera, and switch between camera and video modes.
Learn how to take and access screenshots.
Transfer photos and videos to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.
Learn how to lock or unlock your display, set a screen security lock type (face, pin, security key, password, or picture password), get your PUK code, or request your device be unlocked from the AT&T network.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display time out, brightness and orientation.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Change volume settings, ringtones, notification alerts, and use Focus assist.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Determine your current device software version and check for updates.
View data usage and set data limits using AT&T AllAccess.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.