Which device do you want help with?

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

INSTRUCTIONS & INFO

Prenote info

This device does not have the HBO Max app pre-installed. This tutorial will show you how to access HBO Max via a web browser. See the Browse the Web tutorial for more information. You will need to have or create an AT&T user ID and password or DIRECTV user ID that includes HBO or HBO Max.

In this tutorial, you will learn details about:

• Eligibility
• Initial setup
• Stream HBO
• Frequently Asked Questions (FAQ's)
• Help center

 

Eligibility

With HBO Max you can stream all of HBO, plus a collection of classic TV favorites, blockbuster movies, and new Max Originals. AT&T customers with TV, Internet, or Wireless service could be eligible to stream HBO Max. For new and existing customers, visit att.com/hbo-max/ for more details.

Note: Offers and packages are subject to change.

 
 

Initial Setup

1. From the home screen, select the Microsoft Edge app.

Note: AT&T TV is only compatible with Windows Edge version 10.0 or higher.

Image 1

2. Enter www.hbomax.com in the Search field.

Image 2

3. Select SIGN IN.

Image 3

4. Select SIGN IN THROUGH TV OR MOBILE PROVIDER. 

Image 4

5. Select your provider (AT&T or DIRECTV).

Note: For this tutorial, AT&T was selected.

Image 5

6. Enter your user ID and Password, then select Sign in. 

Note: You must sign in using an AT&T or DIRECTV account that that includes HBO. If you have forgotten your AT&T user ID or password, select Forgot user ID or Forgot password. If you do not have an AT&T user ID, select Create one now and follow the on-screen prompts. For more details, visit Get HBO Max info.

Image 6

7. Enter your First Name, Last Name and Email Address. Review the Terms and Privacy Policy, then select the I agree to the HBO Max Terms and Privacy Policy checkbox. When finished, select CREATE ACCOUNT.

Image 7

 
 

Stream HBO

1. From your account, select the desired user. 

Note: To add a user, select ADD ADULT or ADD KID then follow the prompts.

Image 8

2. Navigate to and select the desired movie or show to start streaming. 

Image 9

 
 

Frequently Asked Question's (FAQ's)

For Frequently Asked Questions (FAQ’s) and more, visit www.att.com/hbo-max/.

 
 

Help center

For support with HBO Max, visit the HBO Max help center.


Did you get the help you needed?