Device help
Get step-by-step help and info for your device.
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Learn how to download and manage items from the App Store and remove apps.
Delete apps from your device.
This tutorial walks through the turn-by-turn navigation app preloaded on the device.
Learn how to view, switch between, and close running applications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to back up and restore the device.
Get tips and tricks to extend your battery performance.
Get tips about charging your battery.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Learn how to place, receive, and reject a call.
Learn how to turn Airplane Mode on and off using Settings or the Control Center.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to identify connection statuses on your device.
Start a flow to troubleshoot Bluetooth issues.
View the cellular network signal and turn your mobile data connection on or off.
Connect to or remove a saved Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Get started with an Apple Watch and learn how to perform common tasks.
How to remove or attach the wrist bands of the device.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Control your device by making specific movements with your hand.
Learn how to get started with your new device.
Turn your device on and off.
View, send, and respond to emails.
Change notification alerts, custom replies and other text message settings.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.
Keep track of all the things you need to know like due dates and locations.
Learn how to use the virtual assistant Siri to help you get things done on your iPhone.
Learn how to schedule wake up alarms, track your sleep and set bedtime reminders.
Learn how to access the calendar on your device and learn how to manage events.
Learn how to use the Fitness Tracker, set up Activity Competitions, and enable automatic workout detection.
Measure your heart rate from your watch.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Play, pause and turn off music player.
Transfer Media to Paired Device
This tutorial shows how to transfer media to your paired device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Set up and use Find My iPhone to find your device and take additional actions that can help you recover it and keep your data safe.
Reset or recover an Apple ID.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Learn how to secure your device through locking as well as how to request your device be unlocked from the AT&T Network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Turn on accessibility features for vision, physical and motor, and hearing as well as quick access to accessibility options.
Learn how to change the watch face on the device.
Learn how to set the date and time, and add an alarm.
Learn how to adjust screen brightness and change text display settings.
Silence calls, alerts, and notifications while your device is locked.
Learn how to access and adjust notification settings, and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Learn how to check the amount of storage available on your device.
View the device IMEI, phone and serial numbers.
Software update for the iPhone, iPad, and Apple Watch
Learn how to update the software for the iPhone, iPad, and Apple Watch.
Determine your current device software version and check for updates.
Learn how to view data usage and enable data usage by app.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to perform a soft or factory reset of your device.
Find out how to check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail on your device.
