Device help
Get step-by-step help and info for your device.
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Learn to browse the web and manage tabs and bookmarks.
Access browser settings to delete browser history, set the home page, and more.
Download apps, games, movies, music, books, magazine, newspapers and more.
Get directions and navigation using the Maps app.
Remove an icon from your home screen and delete apps from your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to backup and restore your device using iTunes.
Tips & tricks to extend your battery performance.
How to charge your battery.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Learn how to show or hide your caller ID when making calls.
Learn how to manage call forwarding from your device.
Add another person to your call, merge calls, place someone on hold and more.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Place, receive, & reject a call.
Learn how to use speed dial and manage speed dial contacts.
Learn how to turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to connect your mobile device to AT&T MicroCell.
Start a flow to troubleshoot Bluetooth issues.
View signal strength, network connection status, and enable/disable mobile network and international roaming.
How to connect your device to a Wi-Fi network.
Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Search for contacts, music, movies and apps stored on your device using.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Provides an overview of the device layout.
Control your device by making specific movements with your hand.
How to insert a SIM card into your device.
How to use the keyboard, use speech-to-text, access keyboard settings, and more.
Turn your device on and off.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
This article describes how to send a group message.
Set text (SMS) and picture (MMS) message alerts, limits, display options and more.
Add and download email attachments, respond to an email and more.
How to send, receive, and delete picture (MMS) and text (SMS) messages.
Add an Exchange email account so you can read and send email on your device.
Add your personal email accounts so you can read and send email on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Record voice memos using your device.
Learn how to access the calendar and manage events.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Play music, turn the music player off.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Access, view, and share your photos and videos.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Reset or recover an Apple ID.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Lock the device screen, set and change security lock, and locate device.
Set or change password security
Enable or change the password on your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Choose which ringtone your device will use to alert you to incoming calls.
This article describes how to change the wallpaper, or background, of the home screens.
Set the date & time.
This article provides an overview of location services and GPS features.
Change volume settings, ringtones, and notification alerts.
This article describes how to check the available storage.
View the device IMEI, phone, SIM (ICCID) & serial number.
Software update for the iPhone, iPad, and Apple Watch
Learn how to update the software for the iPhone, iPad, and Apple Watch.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, & see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to perform a soft and factory reset of the device.
Check your voicemail messages.
Change or reset voicemail password
This article describes how to change the voicemail password.
Set up voicemail on your device.