Device help
Get step-by-step help and info for your device.
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Browse the web, manage browser tabs, and bookmarks.
Download apps from the Galaxy Apps store through your watch or smartphone.
Use Samsung Health to help manage your health by tracking statistics and your exercise program.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
This tutorial shows how to backup and restore the device.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Tips and tricks to extend your battery performance.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Learn what features are available while on an active call.
View, call and message contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
View cellular network signal, turn international roaming, and your mobile data connection on or off.
How to turn Wi-Fi on or off, scan for Wi-Fi networks, connect to a Wi-Fi network, and remove a saved Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
This tutorial shows how to change the wrist band of the device.
Learn how to activate your device using Bluetooth and QR Code.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Learn how to navigate your device
How to get started with your new device.
Cut and paste, use speech-to-text, and access keyboard settings.
Learn & Customize the Home Screen
Add shortcuts and widgets, access the notification panel, changing clock face, and more.
Use a QR Code to set up the eSIM mobile network.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
This tutorial shows how to manage email on your device.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn how to use PPT controller on the watch to manage a slideshow.
Keep track of all the things you need to know like due dates and locations.
How to access and use Hello Bixby
Learn how to set up and access SOS on the device.
Access the calendar and view events.
This tutorial shows how to change the style of the clock on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
This tutorial shows how to transfer media to your Gear device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This tutorial shows how to find your device in the event of it being lost or stolen.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Lock the device screen, set and change security lock.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.
Learn how to manually set the date and time.
Change the display time out and brightness.
Change volume settings, ringtones, and notification alerts.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
Find IMEI, Serial Number & Phone Number
View the device IMEI, phone, SIM (ICCID) and serial number.
Start a flow to troubleshoot software update issues.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Galaxy Watch (R805U/R815U)
Learn how to update the software of the Samsung Galaxy Watch (R805U/R815U).
Determine your current software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Perform a power cycle or factory reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Access and check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Start a flow to troubleshoot voicemail issues.
How to set up your voicemail inbox.
