Device help
Get step-by-step help and info for your device.
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Learn how to access and use AI features to edit your photos.
Get help with writing, planning, and taking action on information with Google apps.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Use Google to back up and restore contacts, photos, and files.
Learn how you can use Find My Device to manage your device in a secure way by tracking and controlling your device remotely.
Get instructions about how to install or remove a SIM for your device.
Learn how to perform a power cycle, reset network settings, and factory or alternate master reset your device.
Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Back up & Restore with a Computer
Learn how to back up and restore your device using a computer.
Use Google to back up and restore contacts, photos, and files.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Change display settings such as brightness, screen time-out and more.
Tips and tricks to extend your battery performance.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Block or unblock calls (including those from unknown numbers).
Get familiar with in-call options, including mute, speakerphone, call waiting, and creating a conference call.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Learn how to add, view, delete, customize by adding a picture or ringtone, and back up your contacts.
Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, phone number, and serial number.
How to use air gestures and motions as well as access additional motions and gestures.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.
Get instructions about how to install or remove a SIM for your device.
Access keyboard settings, use Swype, auto-complete suggestions, emojis, speech-to-text, and one-handed operation.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Block messages from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and back up your contacts.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Manage messaging settings such as notification alerts, message limits, restore default settings, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) and picture (MMS) messages, manage attachments and more.
Add your email accounts so you can read and send email on your device.
How to use air gestures and motions as well as access additional motions and gestures.
Learn how to navigate the exterior notification screen.
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Learn how to use Split Screen, which allows you to have multiple apps open at the same time.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, phone number, and serial number.
Get instructions about how to install or remove a SIM for your device.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Add your email accounts so you can read and send email on your device.
Set up voicemail.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Use Google to back up and restore contacts, photos, and files.
Back up & Restore with a Computer
Learn how to back up and restore your device using a computer.
Change display settings such as brightness, screen time-out and more.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked.
Change volume settings, ringtones, and notification alerts.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn how to navigate the exterior notification screen.
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Learn how to use Split Screen, which allows you to have multiple apps open at the same time.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Access the calendar on your device and learn how to manage events.
Keep track of how long you view screens and set limits using Digital Wellbeing features.
Learn how to create a space on your phone where kids can play safely. Without disrupting your settings and privacy.
Get help with writing, planning, and taking action on information with Google apps.
Use Google Wallet to make in-app and tap-to-pay purchases from your device.
Learn how to access and store your photos and videos.
Advanced Photo & Video Features
Learn how to access and use Camera modes, effects, customization, and crop a photo.
Learn how to access and use AI features to edit your photos.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including storage location, flash, picture size, timer, and more.
Learn how to take a picture, use the front and rear camera, switch between camera and modes, and more.
Learn how to take and access screenshots.
Learn how to take a picture or video, use the front and rear camera, switch between camera and video modes, and more.
Learn how to transfer photos and videos to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can use Find My Device to manage your device in a secure way by tracking and controlling your device remotely.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change display settings such as brightness, screen time-out and more.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Change volume settings, ringtones, and notification alerts.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, phone number, and serial number.
Learn how to perform a power cycle, reset network settings, and factory or alternate master reset your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Motorola razr+ 2024 (XT2451-2)
Learn how to update the software of the Motorola razr+ 2024 (XT2451-2).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.
Learn how to perform a power cycle, reset network settings, and factory or alternate master reset your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.