Device help
Get step-by-step help and info for your device.
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How to charge your battery.
Tips and tricks to extend your battery performance.
Turn Always-On Wi-Fi on and off.
Connect a smartphone or tablet to the Router's Wi-Fi network.
Connect your computer to your mobile hotspot Wi-Fi network.
How to connect your device to the internet via Ethernet.
Learn how to connect WPS devices.
View connected devices.Â
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
USB tether your device with your computer when there is too much Wi-Fi interference to connect wirelessly.
View the Wi-Fi connection details for your device.
Wi-Fi Network Name and Password
View and edit the Wi-Fi network name and password for the router's wireless network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
This article describes how to connect to a network.
Install and remove the SIM and battery.
Set up your device for the first time or after having done a factory reset.Â
View network information, messages, and device information in the management website.Â
Navigate the screen on the device.
Turn your device on and off.
When near a Wi-Fi or Ethernet network, you can connect your Router to avoid Data usage.
Determine what content is displayed when using your device.
Forgot AT&T Wi-Fi Manager Log On
This article describes what to do in the event you forget your AT&T Wi-Fi manager log on.
Learn to restrict and block websites to keep you and your family safe.
Set the time period your mobile hotspot Wi-Fi network is available.Â
This article describes how to set up a screen lock, lock and unlock the screen.
Block and unblock devices from connecting to your Router's Wi-Fi network.    Â
Access and change the APN on the device.
Change the display brightness and screen timeout.
Find IMEI, Phone Number, & Device ID
Locate the IMEI, Phone Number, & Device ID number.
Learn how to view and delete messages and notifications on the management website.
Software update Netgear Nighthawk 5G Mobile Hotspot Pro (MR5100)
Learn how to update the software of the Netgear Nighthawk 5G Mobile Hotspot Pro (MR5100).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage and set data limits.
What to do if you can't access certain websites when using your device.
This article describes what to do if there is limited or no connectivity.Â
Mobile Hotspot Wi-Fi Not Found
This article describes what to do if the network is not found.
This article describes how to reset the device to its factory settings.