Which device do you want help with?

Reset Device

This article describes how to reset the device to its factory settings.


Prenote info
A master reset reverts the device back to factory settings. It will permanently erase all personal data, preferences, settings.

Reset on the device

1. From the home screen, select Settings.

Image 1

2. Select More.

Image 2

3. Select Factory Reset.

Image 3

4. Select Yes.

Image 4

5. Select Continue.

Image 5




Reset on management website

1. From your device's web browser, go to http://attwifimanager. Enter your Username and Password, then click SIGN IN.

Note: Ensure that your device is connected to the Netgear Nighthawk's Wi-Fi network. For more information, please see the Connect Devices to Wi-Fi or Connect PC or Mac to Wi-Fi tutorials.


Image 6

2. Click SETTINGS at the top of the screen.

Image 7

3. Click Administration then click Factory Reset.

 Image 8

4. Click RESET DEFAULTS.

Note: Click Yes to confirm.


Image 9




Did you get the help you needed?