Device help

Get step-by-step help and info for your device.

Battery life

Tips & tricks to extend your battery performance.

Charge the battery

This tutorial shows how to charge the battery.

Connect Mac to Wi-Fi

Learn how to connect your device to the hotspot using Mac OS X.

Connect mobile device to Wi-Fi

Learn how to connect your mobile device to Wi-Fi.

Connect Windows to Wi-Fi

Learn how to connect to the hotspot using Windows.

Connect WPS devices

Learn how to connect WPS devices.

Connected devices

Learn how to view connected devices.

Guest Wi-Fi

Learn how to set up guest Wi-Fi.

Signal & cellular data

View signal strength and network connection status.

USB tether to your device

Learn how to USB tether with the device.

Wi-Fi network name and password

This article describes how to change the Wi-Fi network name and password.

Access AT&T Wi-Fi manager

This article goes over how to access Unite Manager.

Specifications

This article provides an overview of the device's specifications.

AT&T Wi-Fi manager overview

This article describes the AT&T Wi-Fi manager.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connect to AT&T Network

This article describes how to connect to a network.

Device assembly

Install and remove the SIM and battery.

Device layout

This article provides an overview of the Device layout.

Learn the home screen

This article provides an overview of the home screen.

My wireless number

This article describes how to find your wireless number.

Notifications & icons

Shows the notifications and icons of the device

Power device on or off

Turn your device on and off.

View messages

View and delete messages and alerts on your device.

Forgot AT&T Wi-Fi manager log on

This article describes what to do in the event you forget your AT&T Wi-Fi manager log on.

Wi-Fi security

Access Wi-Fi security settings.

Adjust Wi-Fi range

This article describes how to Optimize the Wi-Fi signal strength.

Block or unblock devices

This article describes how to block/unblock devices from connecting.

Screen

This article provides an overview of the screen settings.

Find IMEI & serial number

This tutorial shows the steps to access the IMEI, phone, & serial number.

View device software version

This article describes how to find the software and firmware version.

Limited or no connectivity

This article describes what to do if there is limited or no connectivity.

Mobile hotspot Wi-Fi not found

This article describes what to do if the network is not found.

Reset device

This article describes how to reset the device to its factory settings.

Having device issues?

Fix common service and device problems.