Device help
Get step-by-step help and info for your device.
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Access files downloaded from email, messages, and a web browser,
Access the web, create and use bookmarks and tabs, and access browser settings.
Check available device storage, free up memory, remove unused apps, and clear app data.
Backup & Restore with a Computer
Backup and restore your device using a computer.
Backup & Restore with Memory Card
Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Turn Airplane Mode on and off using the Quick Settings or through Settings.
Change the display brightness, screen time-out, and orientation.
Tips and tricks to extend your battery performance.
Block or unblock calls from your device.
Learn how to use in-call options like mute, speakerphone, and creating a conference call.
Learn how to use call forwarding.
Add, view, delete, customize and backup contacts.
Use Enhanced Push-to-Talk (EPTT) to make and receive calls.
Turn Airplane Mode on and off using the Quick Settings or through Settings.
Turn Bluetooth on or off, connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data, international roaming, and mobile data on or off.
Turn Wi-Fi on or off, connect to Wi-Fi, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Set up your device for the first time or after a factory reset.
Find IMEI, Phone & Serial Number
Locate your device's IMEI, serial number, and phone number.
Assign and use programmable shortcuts to quickly access features.
Access keyboard settings like text entry mode, auto-complete suggestions, and emojis.
Learn & Customize the Home Screen
Change the wallpaper and edit home screen shortcuts.
Install and remove the SIM, memory card, and battery.
Block and unblock messages from your device.
Add, view, delete, customize and backup contacts.
Manage messaging settings such as notification alerts, message limits, and emergency/AMBER alert settings.
Use Enhanced Push-to-Talk (EPTT) to make and receive calls.
Assign and use programmable shortcuts to quickly access features.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Find IMEI, Phone & Serial Number
Locate your device's IMEI, serial number, and phone number.
Install and remove the SIM, memory card, and battery.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Set up voicemail.
Change the display brightness, screen time-out, and orientation.
Learn & Customize the Home Screen
Change the wallpaper and edit home screen shortcuts.
Access and adjust notification settings and turn notifications on or off.
Lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Change volume settings, ringtones, and notification alerts.
Learn how to use Sonim Scout to manage your devices.
Access the web, create and use bookmarks and tabs, and access browser settings.
Access the calendar and learn how to create, view, edit, and delete events.
Access photos and videos and set your storage location.
Manage camera and video settings including flash, timer, and picture size.
Take a picture or video, switch between camera and video modes, and more.
Take a screenshot and share or edit it.
Transfer content to or from your device and a computer.
Lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date and time on your device as well as use the alarm clock.
Change the display brightness, screen time-out, and orientation.
Access and adjust notification settings and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
Check available device storage, free up memory, remove unused apps, and clear app data.
Find IMEI, Phone & Serial Number
Locate your device's IMEI, serial number, and phone number.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Determine your current device software version and check for updates.
View data usage, set data limits, and view or change billing cycle.
Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.
Check your voicemail messages.
Change or Reset Voicemail Password
Change an existing voicemail password or reset a forgotten password.
Set up voicemail.