Transfer Photos & Videos
Which device do you want help with?

Transfer Photos & Videos

Transfer content to or from your device and a computer.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:
 

• Transfer media to or from a PC
• Transfer media to or from a Mac
 

Transfer media to or from a PC

1. With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

Image 01

2. To place the device into the correct USB mode, from the home screen, press the left navigation key to access Quick Settings. Press the up or down navigation keys to highlight USB connected. Press the Select button to select.

Image 02

3. Press the up or down navigation keys to scroll to and highlight either PTP or File Transfer. Press the Select button to select.

Image 03

4. From your PC, click the File Explorer icon then click This PC.

Image 04

5. Open the newly connected device drive, then navigate to the desired folder.

Image 05

6. Drag and drop files to/from the device drive to transfer.

Image 06

 
 

Transfer media to or from a Mac

1. You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.

Image 07

2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

Image 08

3. To place the device into the correct USB mode, from the home screen, press the left navigation key to access Quick Settings. Press the up or down navigation keys to highlight USB connected. Press the Select button to select.

Image 09

4. Press the up or down navigation keys to scroll to and highlight either PTP or File Transfer. Press the Select button to select.

Image 10

5. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

Image 11

6. Drag and drop the desired files to/from the device to transfer.

Image 12
 


Did you get the help you needed?