Which device do you want help with?

Call Features

Learn how to use in-call options like mute, speakerphone, and creating a conference call.

INSTRUCTIONS & INFO

Prenote info

While on an active call, the  Phone icon will display in the Notification bar. To learn about calling or using your device in other countries, visit the AT&T International website.

In this tutorial, you will learn how to:
 

• Navigate In-call options
• Set up and use speed dial
• Create a conference call
• Decline a call with a text message
• Enable/disable call waiting
• Swap between active calls
 

Navigate in-call options

While on an active call, the following options will be available:

Image 01

HOLD/RESUME CALL: Press the Center Dynamic key to select Hold.
• ENABLE/DISABLE SPEAKERPHONE: Press the right navigation key.
• SEND A TEXT MESSAGE: Press the left navigation key.
• MUTE/UNMUTE: Press the Right Dynamic key to select Mute.
• END CALL: Press the Power/End Call button.
ADD CALL:  Press the Left Dynamic key to select Add call. Navigate to the desired contact or use the Keypad to enter the desired number, then press the Select key
 
 


Set up and use speed dial

SET UP:

1. From the Menu, press the navigation keys to highlight the Phone app then press the Select button

Image 02

2. Press the Left Dynamic key to select Options. Press the down navigation key to highlight Speed dial settings, then press the Select button

Image 03

3. Press the navigation keys to highlight the desired speed dial contact slot, then press the Select button to select. 

Image 04

4. Press the down navigation key to highlight the desired speed dial number, then press the Select button

Note: To remove or replace a speed dial number, from the Speed dial screen, press the navigation keys to highlight the desired speed dial numberSelect button > desired option > follow the prompts to complete. 

Image 05

USE: Press and hold the desired Speed dial number on the keypad. 

Image 06
 


Create a conference call

From an active call, press the Left Dynamic key to select Add call, then follow the prompts. To end a call, press the Power/End Call button
 
Note: When creating a Conference call, after connecting with a second caller, you will need to press the Center Dynamic key to select Merge to combine the separate phone calls. 

Image 07
 


Decline a call with a text message

When receiving a call, press the Right Dynamic key to select Message. Press the up or down navigation key to highlight the desired text message to send, then press the Select button to select.

Image 08
 


Enable/disable call waiting

Call waiting allows you to accept additional incoming phone calls and put a currently active call on hold. To enable this feature from the Phone app, press the Right Dynamic key to select Settings > Calls > Additional settingsCall waiting. Press the navigation keys to highlight options and press the Select button to select.

Image 09

 
 

Swap between active calls

While call waiting is enabled and a call is put on hold, press the Left Dynamic key to select Swap from the in-call options to return to the previous call.

Image 10
 


Did you get the help you needed?