Device help

Get step-by-step help and info for your device.

Companion App: Location Management

Learn how to view location and add a SafeZone through the AT&T amiGO™ app.

Companion App: Calls, Contacts, Messages

Learn how to call or message your child, view call history, and set up a SOS contact through the AT&T amiGO™ app.

Companion App: Profile Management

Learn how to update your child's profile through the AT&T amiGO™ app.

Companion App: Watch Setup

Learn how to set up School Mode, use Activity center, set up alarms, and change device photo through the AT&T amiGO™ app.

AT&T amiGO™ Companion App

AT&T's amiGO™ app provides location services, parental controls and monitoring, and communication features for your family member's devices.

Available Storage

Check the available device storage.

Airplane Mode

Learn how to turn Airplane Mode on and off through Settings.

Optimize Battery Life

Tips and tricks to extend your battery performance.

Charge the Battery

How to charge your watch and tips and tricks to extend your battery performance

Display

Change the display time out and brightness.

Contacts

Add, view, edit and delete contacts.

Make & Receive a Call

Learn how to make and receive a call.

Make & Receive an AT&T Video Call

Make and receive a video call.

Airplane Mode

Learn how to turn Airplane Mode on and off through Settings.

Bluetooth

Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Signal & Cellular Data

View cellular network signal.

Wi-Fi

Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

SOS Button

How to access and use the SOS button on your device.

Specifications

Determine your device's operating frequencies, physical characteristics, storage, and more.

Change Watch Face

Learn how to change the watch face on the device.

Change Watch Band

How to remove or attach the watch bands of the device.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Find IMEI, Phone & Serial Number

View the device IMEI, phone, and serial number.

Gestures & Motion

Learn how to use gestures and motions.

Getting Started

Find out how to get started with your new device.

Keyboard & Typing

Access keyboard settings, use T9 and handwriting, auto-complete suggestions, emoji, and speech-to-text.

Contacts

Add, view, edit and delete contacts.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

Gestures & Motion

Learn how to use gestures and motions.

Getting Started

Find out how to get started with your new device.

Accessibility

Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.

Change Watch Band

How to remove or attach the watch bands of the device.

Find IMEI, Phone & Serial Number

View the device IMEI, phone, and serial number.

Specifications

Determine your device's operating frequencies, physical characteristics, storage, and more.

Change Watch Face

Learn how to change the watch face on the device.

Date & Time

Learn how to change the time format.

Display

Change the display time out and brightness.

Notifications & Alerts

Learn how to access and adjust notification sound settings, turn notifications on or off, and more.

Sounds

Change volume settings and ringtones.

Alarm Clock

Learn how to use the alarm clock.

School Mode

Learn how to use School Mode to stay focused on learning in class.

SOS Button

How to access and use the SOS button on your device.

Sound Recorder

Learn how to record your voice and access saved recordings.

Step Counter

Learn how to track your steps daily and view a history of steps tracked.

Change Watch Face

Learn how to change the watch face on the device.

Access, Store Photos & Videos

Learn how to access your photos and videos.

Take a Picture or Video

Learn how to take a picture or record a video.

Find My Device

How to find, secure, and erase your device in the event of it being lost or stolen.

Accessibility

Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.

Date & Time

Learn how to change the time format.

Display

Change the display time out and brightness.

Notifications & Alerts

Learn how to access and adjust notification sound settings, turn notifications on or off, and more.

Sounds

Change volume settings and ringtones.

Available Storage

Check the available device storage.

Find IMEI, Phone & Serial Number

View the device IMEI, phone, and serial number.

Reset Device

Perform a power, restart, and reset of the device.

Software Version

Determine your current software version and check for updates.

Reset Device

Perform a power, restart, and reset of the device.

Having device issues?

Fix common service and device problems.