Device help
Get step-by-step help and info for your device.
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Use the internet, access or edit bookmarks and tabs, and adjust browser settings.
Download apps from the Galaxy Apps store through your watch or smartphone.Â
This tutorial walks through the turn-by-turn navigation app preloaded on the device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Check the available device storage.
Find out how to back up and restore the device.Â
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Learn how to turn Airplane Mode on and off using the Moments bar or through Settings.
Tips and tricks to extend your battery performance.
Change the display time out and brightness.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Learn how to add, view, delete, customize by adding a picture or ringtone, and back up your contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Learn how to turn Airplane Mode on and off using the Moments bar or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Learn about different connection statuses available.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to change the wristband of your device.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
Find IMEI, Model & Serial Number
View the device IMEI, model, and serial number.
Learn how to use air gestures and motions, and access additional motions and gestures.
Access keyboard settings, use T9 and handwriting, auto-complete suggestions, emoji, and speech-to-text.
Learn & Customize the Home Screen
Add shortcuts and widgets, change watch face, and more.
View text and picture messages, calls, and voicemail messages in a single inbox. Send and receive messages from your tablet or computer.
Learn how to add, view, delete, customize by adding a picture or ringtone, and back up your contacts.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
Learn how to send and receive email.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
This tutorial shows how to set up email on your device.
Learn how to use air gestures and motions, and access additional motions and gestures.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.
Learn how to change the wristband of your device.
Find IMEI, Model & Serial Number
View the device IMEI, model, and serial number.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to use one smartphone number across multiple devices to make and receive calls.
This tutorial shows how to set up email on your device.
Set up voicemail.
Change the display time out and brightness.
Learn & Customize the Home Screen
Add shortcuts and widgets, change watch face, and more.
Learn how to access and adjust notification sound settings, turn notifications on or off, and more.
Lock the device screen, set and change security lock.
Change volume settings, ringtones, and do not disturb.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn how to use one smartphone number across multiple devices to make and receive calls.
Keep track of all the things you need to know like due dates and locations.
Bixby allows you to quickly set reminders, create voice dictation, search and access content on your phone and on the internet.
Learn how to access and use Samsung Health Monitor to view data about your vital signs.
Use Samsung Wallet to make in-app and tap-to-pay purchases from your device.
Learn how to access and use Samsung Health to track health statistics and exercise.
Learn how to set up and access SOS on the device.
Learn how to create, access, and delete a voice note.
Use the internet, access or edit bookmarks and tabs, and adjust browser settings.
Access the calendar on your device and learn how to manage events.
Learn how to change the style of the clock on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
Play, pause and turn off music player.
Learn how to transfer media to your Galaxy Watch device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This tutorial shows how to find your device in the event of it being lost or stolen.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.
Lock the device screen, set and change security lock.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.
Learn how to manually set the date and time on your device as well as use the alarm clock.
Change the display time out and brightness.
Learn how to access and adjust notification sound settings, turn notifications on or off, and more.
Change volume settings, ringtones, and do not disturb.
Check the available device storage.
Find IMEI, Model & Serial Number
View the device IMEI, model, and serial number.
Start a flow to troubleshoot software update issues.
Perform a soft, factory, and alternate master reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Galaxy Watch6 Classic (SM-R955U/SM-R965U)
Learn how to update the software of the Samsung Galaxy Watch6 Classic (SM-R955U/SM-R965U).
Determine your current software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Perform a soft, factory, and alternate master reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Start a flow to troubleshoot voicemail issues.
Set up voicemail.