Change or Reset Voicemail Password
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Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

INSTRUCTIONS & INFO

Prenote infoTo change your voicemail password, you must have already Set Up Voicemail.

1. To change your voicemail password, from the Phone app, select the Keypad icon then select and hold the 1 key.

Note: To access the Phone app, swipe up from the bottom of the clock screen to access the Apps tray then select the phone Phone app. 

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2. Select the Menu icon, then select Keypad. 

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3. Enter your current password.

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4. To change your password, press 4 > 2 > 1 > 1 > enter your new password > Pound key. 

Note: To change your voicemail password via the interactive voice response, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password. 

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