Device help

Get step-by-step help and info for your device.

Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U)

Advanced Intelligence

Discover powerful AI features and how you can use them to get the most out of your phone.

Circle to Search

Learn how Circle to Search allows you to easily search in your social feeds, messages and videos.

Live Translate

Learn how to use Live translate on an active call to translate what you say into text in a different language.

Photo Assist

Learn how to edit photos using AI features. 

Access Downloaded Files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Download Apps & Games

Download apps, games, movies, music, books, magazines, newspapers and more.

Find My Device

Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.

eSIM

Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Back up & Restore with a Computer

Learn how to back up and restore your device using a computer.

Fix backup, sync, restore or transfer issues

Start a flow to troubleshoot backup, sync, restore or transfer issues.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Airplane Mode

Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.

Display

Change the display brightness, time out and orientation.

AT&T ActiveArmor Mobile Security

Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.

Call Features

Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.

Call Forwarding

Manage call forwarding from your device.

Contacts

Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.

Fix call forwarding or caller id issues

Start a flow to troubleshoot call forwarding or caller ID issues.

Fix phone call issues

Start a flow to troubleshoot phone call issues.

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

Airplane Mode

Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.

Bluetooth

Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Fix Bluetooth issues

Start a flow to troubleshoot Bluetooth issues.

Fix hotspot issues

Start a flow to troubleshoot hotspots issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix Wi-Fi issues

Start a flow to troubleshoot Wi-Fi issues.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Samsung SmartThings

Learn how to use Samsung SmartThings to connect to and control a wide range of devices.

Wi-Fi

Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Edge Screen

How to access, edit, and manage the Edge Screen.

eSIM

Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.

Google Sign-In

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.

Learn & Customize the Home Screen

Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.

Block or Unblock Messages

Block messages from your device.

Contacts

Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.

Fix email issues

Start a flow to troubleshoot email issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Always On Display

Learn about Always On Display and how to change what appears on your display.

Bixby Vision

Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, or showing you where to buy an item.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Display

Change the display brightness, time out and orientation.

Learn & Customize the Home Screen

Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.

Advanced Intelligence

Discover powerful AI features and how you can use them to get the most out of your phone.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

Always On Display

Learn about Always On Display and how to change what appears on your display.

Bixby Vision

Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, or showing you where to buy an item.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Digital Wellbeing

Keep track of how long you view screens and set limits using Digital Wellbeing features.

Google Wallet

Use Google Wallet to make purchases from your device.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Fix audio issues

Start a flow to troubleshoot audio issues.

Fix camera issues

Start a flow to troubleshoot camera issues.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Find My Device

Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Display

Change the display brightness, time out and orientation.

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Fix software update issues

Start a flow to troubleshoot software update issues.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update for the Samsung Galaxy S24 / S24+ / S24 Ultra (SM-S921U/SM-S926U/SM-S928U)

Learn how to update the software of the Samsung Galaxy S24 / S24+ / S24 Ultra (SM-S921U/SM-S926U/SM-S928U).

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Fix contacts or photos issues

Start a flow to troubleshoot contacts or photos issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Fix phone call issues

Start a flow to troubleshoot phone call issues.

Fix power and battery issues

Start a flow to troubleshoot power and battery issues.

Fix screen issues

Start a flow to troubleshoot screen issues.

Fix SIM card issues

Start a flow to troubleshoot SIM card issues.

Fix voicemail issues

Start a flow to troubleshoot voicemail issues.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Fix voicemail issues

Start a flow to troubleshoot voicemail issues.

Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U)

Having device issues?

Fix common service and device problems.