Device help

Get step-by-step help and info for your device.

Airplane Mode

Learn how to turn Airplane Mode on and off.

Display

Change the display.

Enhanced Push-to-Talk (EPTT)

Use Enhanced Push-to-Talk (EPTT) to make and receive calls.

Airplane Mode

Learn how to turn Airplane Mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Signal & Cellular Data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi

Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

SOS Button

How to access and use the SOS button on your device.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Device Setup

Set up your device for the first time or after a factory reset

Find IMEI, PTT Name & PTT Number

Learn how to locate your device's IMEI, PTT name and PTT number.

Device Assembly

Install and remove the battery and SIM card.

Rotary Knob

How to access and use the Rotary knob on your device.

Date & Time

Learn how to set the date and time on your device as well as use the alarm clock.

Display

Change the display.

Notifications & Alerts

Learn how to access and adjust notification settings, turn notifications on or off, and more.

Find IMEI, PTT Name & PTT Number

Learn how to locate your device's IMEI, PTT name and PTT number.

Reset Device

Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.

Software Version

Determine your current device software version and check for updates.

Reset Device

Power cycle and restart your device, as well as perform a factory, or alternate master, reset of your device.

Having device issues?

Fix common service and device problems.