Device help

Get step-by-step help and info for your device.

Airplane mode

This article describes the Airplane Mode features.

Connect Windows to Wi-Fi

Learn how to connect to the hotspot using Windows.

Create AT&T AllAccess Wi-Fi profile

This tutorial shows how to create an AT&T AllAccess Wi-Fi profile.

Data usage

Learn how to access your data usage.

Wi-Fi

This tutorial shows how to connect to Wi-Fi.

Specifications

This article provides an overview of the device's specifications.

Install AT&T AllAccess - Windows 7 or earlier

This tutorial shows how to install AT&T AllAccess on Windows 7 or earlier.

AT&T AllAccess Mac OS X 10.6 to 10.8

This article describes using AT&T AllAccess in Mac OS X 10.6 to 10.8.

AT&T AllAccess Mac OS X 10.9

This article describes using AT&T AllAccess in Mac OS X 10.9.

AT&T AllAccess Windows 7 or earlier

This article provides an overview of AT&T AllAccess in Windows 7.

AT&T AllAccess Windows 8 or RT

This article describes using AT&T AllAccess in Windows 8/RT.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connect to AT&T Network

This article describes how to connect to a network.

Connect to laptop

This article describes how to connect a laptop.

Device layout

This article provides an overview of the Device layout.

External antenna

This tutorial reviews the external antenna of your device.

Insert SIM & memory card

This tutorial shows how to insert the SIM and memory card into the device.

Install AT&T AllAccess - Mac

This tutorial shows how to install AT&T AllAccess on a MAC device.

Install AT&T AllAccess - Windows 8 or RT

This tutorial shows how to install AT&T AllAccess on Windows 8 or RT.

Learn the home screen

This article provides an overview of the home screen.

Notifications & icons

Shows the notifications and icons of the device

Set or change password security

This tutorial shows how to set or change password security on the device.

AT&T AllAccess settings

This tutorial shows how to adjust the AT&T AllAccess settings.

Mobile network settings

This tutorial shows how to adjust the mobile network settings.

Software update for the AT&T Beam (AC340U)

Learn how to update the software of the AT&T Beam (AC340U)

View device software version

This article describes how to find the software and firmware version.

Run diagnostic tools

This tutorial shows how to run diagnostic tools.