Device help
Get step-by-step help and info for your device.
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Open the Browser and surf the Internet as efficiently as possibly.
This article provides an overview of the Browser settings.
Download apps, games, movies, music, books, magazine, newspapers and more.
This tutorial shows how to access the Maps application, enter an address to get directions, and then how to exit the directions.
This article describes how to use Polaris Office 5.
This article describes how to delete an app.
This article describes how to View and close running applications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Backup & restore with computer
This article describes how to backup and restore with PC or Mac.
Backup & restore with memory card
This article describes how to backup and restore with memory card.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Tips & tricks to extend your battery performance.
This article describes how to charge the battery.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
This article describes how to create, edit, or delete a contact.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
How to enable or disable Flight Mode.
This article describes how to connect to a Bluetooth enabled device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
How to enable and disable Wi-Fi hotspot features.
This article provides an overview of signal and data availability.
This article describes how to connect to a Wi-Fi network.
This is an overview of the technical specifications.
This article describes how to activate the device.
An overview of AT&T AllAccess.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article provides an overview of the device layout.
This article describes how to sign into Google.
This article provides an overview of the hardware.
This article shows how to use the keyboard and type with it on the tablet.
Learn & customize the home screen
This tutorial walks through how to learn and customize the home screen.
View the wireless number associated with your SIM card.
This article provides an overview of the messages and icons that appear in the notifications menu.
Turn your device on and off.
This article describes how to perform a search.
This article provides an overview of email settings.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
This article describes how to send and receive email messages.
Add an Exchange email account so you can read and send email on your device.
Add your personal email accounts so you can read and send email on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
This article describes how to use the voice control feature.
This article describes how to create, edit, or delete a calendar event.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
How to change the camera settings.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
Listen to your favorite music.
This article describes how to take a picture or video.
Transfer media to & from computer
This article describes how to transfer media to & from PC and Mac.
This article describes how to view and share photos or videos.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This article describes how to set a pattern screen lock.
This article describes how to reset a pattern lock.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
This article describes how to lock and unlock the screen.
Set or change password security
Enable or change the password on your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
This article describes the accessibility features of the device.
This tutorial shows how to change alerts on your device.
This article describes how to change the wallpaper, or background, of the home screens.
This article describes how to manually edit the time and date.
This article provides an overview of display settings.
This article describes how to enable location services.
Change volume settings, ringtones, and notification alerts.
This article describes how to check for available system or external storage memory.
How to find the IMEI number.
Start a flow to troubleshoot software update issues.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Galaxy Tab 2 10.1 (I497)
Learn how to update the software of the Samsung Galaxy Tab 2 10.1 (I497).
Check for updates to your devices operating system.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
This article describes how to perform a factory reset.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Start a flow to troubleshoot voicemail issues.
