Device help
Get step-by-step help and info for your device.
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How to Navigate the web from device
Access browser settings to clear history, set homepage, adjust text size, manage pop-up, change the default browser, and restore default settings.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Backup and restore with computer
Backup and restore your device with a computer.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Block or unblock calls from your device.
Show or hide your caller ID when making calls.
Manage call forwarding from your device.
Add another person to your call, merge calls, place someone on hold and more.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Use speed dial and manage speed dial contacts.
Turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
View cellular network signal, turn international roaming, and your mobile data connection on or off.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Control your device by making specific movements with your hand.
Cut and paste, use speech-to-text, and access keyboard settings.
Learn and customize the home screen
Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.
Install and remove the SIM and battery.
Turn your device on and off.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Change text (SMS) and picture (MMS) settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Add your personal email accounts so you can read and send email on your device.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Take and edit a picture or video, use the front camera, and switch between camera and video modes.
Transfer media to & from a computer
Transfer files to or from your device and a computer.
Access, view, and share your photos and videos.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Lock the device screen, set and change security lock, and locate device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Turn on features such as TalkBack, Hearing aid mode, and more.
Set the date and time.
Change the display time out, brightness and orientation.
Change volume settings, ringtones, and notification alerts.
Check the available device storage.
View the device IMEI, phone, SIM (ICCID) and serial number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Perform a soft, factory, and alternate master reset of the device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or reset voicemail password
Reset a forgotten password or change an existing voicemail password.
Manage voicemail settings and security
Learn how to manage your voicemail, including recording a personal greeting and changing your password.
Set up voicemail on your device.