Device help
Get step-by-step help and info for your device.
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Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, and more.
Download apps, games, music, movies, and more using Play Store, check for an update, and reinstall an app.
Learn how to delete apps from the home screen, uninstall apps from the device, and delete folders.
How to view, switch between, and close running applications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Backup & Restore with Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Backup contacts, photos, and files to increase device memory or transfer to another device.
You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Block or unblock calls from your device. Block unknown calls.
Manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call. Adjust volume, put a call on hold, mute a call, or put a call on speaker phone; access your contacts, dialpad and home screen; return to an active call and end a call.
Place a call, make a conference call, speed dial, answer or decline a call, and reject a call with a text.
Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Activate New AT&T Prepaid® Service
Learn how to activate new AT&T Prepaid service and plan.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Registering a Google account allows you to download and purchase content in the Google Play Store, access email through the Gmail application, receive personalized Google Search results, and have your account automatically logged in for all other Google-based services on your device.
Install and remove the SIM and memory card (microSD).
Keyboard functions, auto-complete, Swype, copy & paste, one-handed operation, and keyboard settings.
Learn & Customize the Home Screen
Make changes to wallpapers, widgets, themes, home screen panels, folders, screen grid, home touch buttons, and EasyHome.
Change your AT&T PREPAID plan, check your balance, add money to your account and more.
Turn your device on and off.
AT&T Messages Backup & Sync allows you to store and access your text and picture messages, calls, and voicemail messages in a single inbox from the AT&T cloud and syncs them to your supported smartphone.
Block, unblock contacts and messages from your device.
Manage email settings such as server settings, signature, sync frequency, add an account, delete an account, and restore default settings.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, restore default settings, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.
Add your email accounts so you can read and send email on your device.
Activate New AT&T Prepaid® Service
Learn how to activate new AT&T Prepaid service and plan.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
QSlide allows you to multitask efficiently with the ability to open two additional windows over your main screen, and adjust their window size and transparency.
Create a memo or note on a blank screen with the ability to choose paper style, pencil size, color, add text, insert reminders, location information, images, videos, audio, and more.
Use voice commands to control your device and access voice control settings.
Access the calendar and manage events.
The Capture+ feature allows you to capture screenshots, create memos, edit memos, save memos, change memo background, write or draw on almost every screen, and schedule memos to appear at certain times.
Enable and adjust comfort view to reduce eyestrain from blue light on the screen.
Use Dual Window to have two apps open at the same time.
Learn how to access and store photos & videos.
Advanced Photo & Video Features
Learn how to access and use Camera modes, effects, customization, and crop a photo.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, picture size, and voice commands.
Learn what camera modes are available on your device.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer photos and videos to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Android Factory reset protection allows you to prevent non-authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.
Reset a forgotten pattern lock.
Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Set the date, time, time zone and alarm.
Change the screen orientation, brightness, display time out, and turn on Comfort view.
How to access and adjust notification settings, turn notifications on or off, adjust app notifications, adjust notification sounds, and turn badges on or off
Change volume settings, ringtones, notification alerts and do not disturb.
Check the available device storage and free up space.
View the device IMEI and phone number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the LG Phoenix Plus / K30 (LM-X410AS)
Learn how to update the software of the LG Phoenix Plus / K30 (LM-X410AS).
Determine your current device software version and check for updates.
Access Data Manager to view data usage, see the apps using the most data, and set data limits.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Clear an application's cache, stop an application, check for an application update, and remove and reinstall an application.
There are four ways to reset your device if you are experiencing issues: Power cycle, Restart, Factory data reset and Alternate reset.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Access voicemail, check voicemail messages, and view voicemail options.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.