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AT&T Wireless support
Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us.
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My device

Use our device how-to instructions to get your device set up for the first time. Plus learn how to set up voicemail, email, and much more.
Use our device how-to instructions to get your device set up for the first time. Plus learn how to set up voicemail, email, and much more.
Sign infor personalized help with your device.
Get voicemail setup info
Get help with calling issues
Get device help

Refresh your connection

Fix many service or eSIM issues by refreshing your connection.

Plans & services

Learn how to view, change, or manage your wireless service.
Manage plans & add-ons
Check FirstNet price plans
Manage device data
Learn how to change your number

Hot topics

Learn more about what’s going on right now.
Get started with an eSIM
Get started with a FirstNet eSIM

Get your new device sooner

Upgrade to the newest device up to three times per year with AT&T Next Up Anytime.
Learn more about Next Up Anytime

Bill & payments

Check your bill, set up AutoPay, or make a payment.
Get AutoPay

Fix my Wireless

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Helpful info

Upgrade options

Ready for that new phone or tablet? Find out if you’re eligible for an upgrade.

Order status

Track a current order or review your order history.

Returns & Trade-ins

Learn about trade-in options and get details on returning a device.
Start a trade-in
Return or exchange a device
Exchange a device under warranty

Activate my device

Ready to join the AT&T network?
Activation & setup

Device setup

Have a new device? Find out how to:
Transfer contacts between devices
Set up voicemail
Set up an AT&T Cell Booster

Feature setup

Learn how to use your new phone or tablet.
Set up your mobile hotpot
Get started with Wi-Fi calling
Learn about device protection

Billing & account options

Learn about bill charges and other account options.
Understand your bill
Get the myAT&T app
Learn how to change a number

Usage details

Get a breakdown of your current talk, text and data usage.

Service changes

Stop, restart, or transfer your services.
Suspend your service
Restore your service
Transfer billing responsibility

Travel options

Find ways to use your device when traveling outside the U.S.
Learn about AT&T International Day Pass
Explore AT&T cruise packages
Review the AT&T coverage area

Device use when traveling

Planning a trip? Learn how to use your device when abroad.
Ensure devices work outside the U.S.
Talk or text internationally
Access voicemail while abroad

Help when abroad

Explore service and device help for while you’re away from home.
Get help using data and Wi-Fi abroad
Learn how to manage usage abroad

Device security

Secure your device and avoid common scams.
Explore the AT&T ActiveArmor app
Learn about SMiShing and text scams
Get info on phishing and fake websites

AT&T Device Help app

Use the Device Help app to keep your device running smoothly.
Learn about Device Help for Apple
Learn about Device Help for Android

Help & tips

Get help with top issues.
Get help with Cell Booster

Calling issues

Having trouble making or receiving calls?
Check for outages
Get help with dropped calls
Troubleshoot wireless call issues

Text & data

Get help with internet, text, and email issues.
Fix your device’s internet
Get help with text messages
Troubleshoot mobile email

Help & tips

Get help with top issues.
Reset your voicemail password
Troubleshoot calling issues

Browse topics

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Give us a call

Bill & account
800.331.0500 800.331.0500
M - F, 8 a.m. - 8 p.m. CT
Sa - Su, 9 a.m. - 7 p.m. CT
New service
888.333.6651 888.333.6651
M - F, 8 a.m. - 8 p.m. CT
Sa - Su, 9 a.m. - 7 p.m. CT
Support for travel abroad
+1.314.925.6925 +1.314.925.6925
Available 24/7
Disability resources
TTY: 866.241.6567 866.241.6567
Voice: 866.241.6568 866.241.6568
M - F, 9 a.m. - 7 p.m. CT
Sa, 9 a.m. - 6 p.m. CT
FirstNet
800.574.7000 800.574.7000
24/7