Device help
Get step-by-step help and info for your device.
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This tutorial walks through the BatteryBoost feature.
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Connect your Smartphone to your mobile hotspot Wi-Fi network.
Connect your computer to your mobile hotspot Wi-Fi network.
Connect your tablet to your mobile hotspot Wi-Fi network.
Learn how to connect WPS devices.
View connected devices.
View your data usage.
Use the Dual-Band Wi-Fi feature.
Set up and manage Guest Wi-Fi.
View the cellular network signal and turn your mobile data connection and international roaming on or off.
USB tether your device with your computer.
View the Wi-Fi connection details for your device.
View the Wi-Fi network name and password for the Home Base wireless network.
This article goes over how to access Unite Manager.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article describes how to connect to a network.
Install and remove the SIM and battery.
Set up your device for the first time or after having done a factory reset.
View the wireless number associated with your SIM card.
Learn how to navigate your device
Turn your device on and off.
View and delete messages and alerts on your device.
Determine what content is displayed when using your device.
Forgot AT&T Wi-Fi manager log on
This article describes what to do in the event you forget your AT&T Wi-Fi manager log on.
Set the time period your mobile hotspot Wi-Fi network is available.
Lock the device screen, set and change security lock, and locate device.
Optimize the Wi-Fi signal strength on your device.
Set the amount of time to wait when no devices are connected to either Wi-Fi network before going into standby mode (Wi-Fi radio turns off).
Block and unblock devices from connecting to your device.
Change the display time out, brightness and orientation.
Locate the IMEI and device ID number
Software update for the AT&T Unite Explore (AC815S)
Learn how to update the software of the AT&T Unite Explore (AC815S).
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
What to do if you can't access certain websites when using your device.
Troubleshoot limited or no connectivity on your device.
Mobile hotspot Wi-Fi not found
This article describes what to do if the network is not found.
Perform a soft, factory, and alternate master reset of the device.
