Device help
Get step-by-step help and info for your device.
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Learn how Circle to Search allows you to easily search in your social feeds, messages and videos.
Learn how to use Live translate on an active call to translate what you say into text in a different language.
Learn how to edit photos using AI features.
Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Discover how to use Google to back up contacts, photos, and files.
Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.
Get instructions about how to install or remove a SIM card in your device.
Learn how to perform a soft, factory, or alternate master reset of your device.
Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Discover how to use Google to back up contacts, photos, and files.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
Learn how to transfer your data and apps from your old device to your new one.
Back up & Restore with a Computer
Learn how to back up and restore your device using a computer.
Back up & Restore with a Computer
Learn how to back up and restore your device using a computer.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Change the display brightness, time out and orientation.
Tips and tricks to extend your battery performance.
AT&T ActiveArmor Mobile Security
Use AT&T ActiveArmor to automatically block fraudulent calls, warn about phone spam, and temporarily block unwanted calls.
Block or unblock calls from your device. Block unknown calls.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
Make & Receive an AT&T Video Call
AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.
Learn how to transfer your data and apps from your old device to your new one.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to hand write memos, draw on screenshots, access S Pen settings, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
How to access, edit, and manage the Edge Screen.
Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.
Learn how to locate your device's IMEI, phone number & EID.
How to use air gestures and motions, and access additional motions and gestures.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.
Get instructions about how to install or remove a SIM card in your device.
Access keyboard settings, use swype, auto-complete suggestions, emojis, speech-to-text, and one-handed operation.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Block messages from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, restore default settings, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Learn how to add your email accounts, so you can read and send email on your device.
Learn about Always On Display and how to change what appears on your display.
Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, or showing you where to buy an item.
How to use air gestures and motions, and access additional motions and gestures.
Learn how to use Power Sharing.
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Learn how to use two applications at the same time using the split-screen functionality of Multi Window.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to locate your device's IMEI, phone number & EID.
Get instructions about how to install or remove a SIM card in your device.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.
Learn how to add your email accounts, so you can read and send email on your device.
Set up voicemail.
Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Discover how to use Google to back up contacts, photos, and files.
Learn how to transfer your data and apps from your old device to your new one.
Change the display brightness, time out and orientation.
Learn & Customize the Home Screen
Make changes to apps, widgets, folders, wallpapers, home screen panels, screen grid, and home touch buttons.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Learn how to secure your device.
Change volume settings, ringtones, notification alerts and do not disturb.
Learn how to use two applications at the same time using the split-screen functionality of Multi Window.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Learn how to create and use a personalized animated emoji in a message.
Learn how to use Power Sharing.
Learn about Always On Display and how to change what appears on your display.
Learn how to access and use Samsung Note.
Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.
Learn how to use Bixby Routines to make changes to settings based off your use patterns.
Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, or showing you where to buy an item.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Access the calendar on your device and learn how to manage events.
Keep track of how long you view screens and set limits using Digital Wellbeing features.
Learn how to switch between Easy Mode (changes your home screen to a simpler experience for first-time smartphone users) and Standard mode.
Learn how Google Assistant allows you to control your device and access voice control settings using voice commands.
Use Google Wallet to make in-app and tap-to-pay purchases from your device.
Learn how to access and store your photos and videos.
Advanced Photo & Video Features
Learn how to access and use Camera modes, effects, customization, and crop a photo.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, and more.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
Learn how to transfer your data and apps from your old device to your new one.
Learn how to take a picture, switch between front and rear camera, focus, and zoom.
Learn how to take a screenshot and immediately share or edit your screenshot.
Learn how to record a video, capture images during video recording, and more.
Learn how to transfer photos and videos to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.
Learn how to secure your personal content and keep it hidden on your device.
Learn how to secure your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Learn how to switch between Easy Mode (changes your home screen to a simpler experience for first-time smartphone users) and Standard mode.
Learn how to access and adjust notification settings, turn notifications on or off, and more.
Change volume settings, ringtones, notification alerts and do not disturb.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Learn how to locate your device's IMEI, phone number & EID.
Start a flow to troubleshoot software update issues.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Learn how to update the software of the Samsung Galaxy S23 5G / Galaxy S23+ 5G / Galaxy S23 Ultra 5G (SM-S911U/SM-S916U/SM-S918U).
Determine your current device software version and check for updates.
View data usage, set data limits, change your billing cycle, and see the apps using the most data.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Start a flow to troubleshoot voicemail issues.
Set up voicemail.