Device help
Get step-by-step help and info for your device.
Not what you're looking for? Try using a different search term.
Make sure to:
- Check your spelling
- Use specific or similar keywords.
- Try a more general search
Here's all the info we found about "dynSearchText1".
We didn't find any info about "dynSearchText2". Try using a different search term.
Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, and access browser tabs.
Download apps, games, movies, music, books, magazines, newspapers and more.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Change the display brightness, time out and orientation.
Tips and tricks to extend your battery performance.
Learn how to block or unblock calls from your device.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Activate New AT&T Prepaid® Service
This tutorial shows how to activate an AT&T Prepaid service.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Learn how to set up your device for the first time or after a factory reset.
Find IMEI, Phone & Serial Number
Learn how locate your device's IMEI, serial number, and phone number.
Access keyboard settings, auto-complete suggestions, and emojis.
Learn & Customize the Home Screen
Learn how to change the wallpaper and edit home screen shortcut
Change your AT&T Prepaid plan, check your balance, add money to your account and more.
Install and remove the battery, SIM card, and memory card (microSD).
Block messages from your device.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Learn how to add your email accounts so you can read and send email on your device.
Activate New AT&T Prepaid® Service
This tutorial shows how to activate an AT&T Prepaid service.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Install and remove the battery, SIM card, and memory card (microSD).
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Find IMEI, Phone & Serial Number
Learn how locate your device's IMEI, serial number, and phone number.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Change your AT&T Prepaid plan, check your balance, add money to your account and more.
Learn how to add your email accounts so you can read and send email on your device.
Set up voicemail.
Change the display brightness, time out and orientation.
Learn & Customize the Home Screen
Learn how to change the wallpaper and edit home screen shortcut
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Access the calendar on your device and learn how to manage events.
Learn how to create a KaiOS account on your device.
Learn how to access photos and videos.
Manage camera and video settings including flash, timer, and more.
Learn how to take a picture or video, switch between camera and video modes, and more.
Learn how to take a screenshot and share or edit your screenshot.
Learn how to transfer files to or from your device and a computer.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how locate your device's IMEI, serial number, and phone number.
Learn how to perform a soft, factory, or alternate master reset of your device.
Determine your current device software version and check for updates.
View data usage and turn mobile data on or off.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn how to troubleshoot apps by clearing the app data, removing an app, and reinstalling.
Learn how to perform a soft, factory, or alternate master reset of your device.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.