Making wireless service affordable for people with limited income
AT&T Lifeline
Being connected is important in today's world, and AT&T believes people should have access to wireless service. If you are in a qualifying low-income household, you may be able to reduce your bill by getting a Lifeline discount on your wireless phone or home phone service.
What is Lifeline?
Lifeline is a federal program that lowers the monthly cost of wireless phone or home phone for qualifying customers. Eligible customers will get at least a $5.25 discount on their bill. Qualifying customers who live on federally recognized tribal lands may get up to an additional $25 discount.
You can get one Lifeline discount (wireless phone or home phone, but only one service) per household, not per person, and a household can get a Lifeline discount from only one provider.
Do I qualify?
You may qualify for a Lifeline benefit based on:
-OR-
AT&T provides a Lifeline discount on wireless service in certain areas of the following states. Call for availability at your specific location. Additional information for your state is available by clicking on a link below.
AL AR ID KY LA MI MS ND OR SD TX WA WV
How do I apply?
Additional Lifeline information
AT&T Lifeline eligible services:
These features may not be available on AT&T Lifeline eligible services:
Other restrictions may apply. Please check your state-specific brochure for details.
No longer participating in Lifeline?
Don’t qualify for Lifeline anymore? If you no longer qualify and are removed from the Lifeline program, we’ll automatically change your plan to the most favorable one available to you. You can choose another plan at att.com/myatt.
Additional terms and conditions:
The Lifeline discount is subject to terms and conditions. You can find them in the Terms of Service, Rate Plan brochure, and Contract Rider in the application.
Safe Connections Act (SCA) Emergency Communications Benefit
AT&T is committed to helping keep domestic abuse survivors safe and connected.
The FCC implemented the Safe Connections Act (SCA) to help people who have survived domestic violence or other related crimes and abuse.
The SCA lets survivors separate their phone line(s) from their alleged abuser.
Survivors experiencing financial hardship can also qualify for an emergency communications benefit of $9.25 for six months through the Lifeline program.
Survivors of domestic violence can request line separation by calling 800.983.4428 or go to www.att.com/survivorhelp.
Do I qualify for the Emergency Communications Benefit?
You may qualify for the Lifeline Emergency Communications Benefit based on:
Household income at or below 200% of the Federal Poverty Guidelines
Participation in one of the following programs
Those that live on Federally recognized tribal lands may also qualify based on participation in:
Survivors will also need to provide valid documentation from their phone company proving they made a completed line separation request to receive emergency support from Lifeline.
Application Process/How do I Apply?
Apply online via the National Verifier. Once you have applied and been approved by the National Verifier, call us at 888.319.0519 (Weekdays, 8am to 8pm, Eastern Time) to see if AT&T offers the Lifeline Emergency Communications Benefit at your location.
What will happen at the end of 6 months?
USAC will attempt to verify the survivor’s eligibility for the standard Lifeline benefit through its automated database check process.