Yes. Be sure to pay the remaining installment balance right away when you cancel or transfer responsibility for the line tied to the agreement. This includes accessory installment agreements offered at AT&T retail stores.
If you have an installment agreement, you won’t owe an ETF. You’ll just pay the remaining installment balance due. Learn how to pay off an installment agreement.
If you have a service commitment, you may owe an ETF if you cancel before the end of your service term. The ETF decreases for each full month of your commitment completed. Learn how to estimate your early termination fee if one applies.
Are you sure you want to go? There may be other options that work for you instead. You can:
If you really want to remove a line or cancel service, contact us.
You don’t have to do a thing. If you don’t pay (refill) your AT&T PREPAIDSM balance, we’ll automatically cancel your service 60 days after the balance expiration date. Be sure to remove AutoPay so you don’t keep making payments.
We won’t automatically cancel subscriptions to third-party services. Be sure to cancel them separately. Find out how to cancel a mobile subscription if we’re billing you for a third-party subscription.
Last updated: December 7, 2022
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