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Use the AT&T ActiveArmor mobile security app

Learn how to set up ActiveArmor features to help protect yourself from spam and scams.

App navigation

My Identity

  • Set up Breach Report Alerts to receive info about data breaches and helpful security tips.
  • Identity Monitoring (advanced only) scans the dark web for info you’ve entered and alerts you when it’s discovered. We’ll also recommend next steps.
  • Go to your Profile menu to opt-in to email communications from AT&T ActiveArmor.

My Device

Manage your device security options to help prevent unauthorized access to your phone and the data on it. Options vary by operating system.

Calls & Texts

  • Use Calls for all things related to spam call control. You can also view your call logs, manage your personal block list, report a caller, and more.
  • Go to Texts to block all texts from email,1 filter spam and unknown texts (iPhones only), and get info on how to report spam texts.2

Network / Internet (advanced only)

Set up Wi-Fi Security and Safe Browsing to secure and encrypt your mobile internet connection. This will help protect you from malware and phishing attempts.

FYI: Looking for something else? Use the Settings menu to access help, view subscription info, find features, and more.

AT&T ActiveArmor advanced mobile security3 is included with our best unlimited rate plans. Or you can purchase it as a subscription for $3.99 per month. Subscriptions auto-renew monthly and can be canceled anytime.

Full details about AT&T ActiveArmor security can be found at Terms of Service - Legal Policy Center - AT&T (att.com)

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Calls & Texts

Calls (free and advanced)

My Block List: Set up My Block List to create and edit your own personal block list. You can add a number to block by using the call log, your contacts, or entering the number manually. If you decide you no longer want to block it, delete it from the list.

Call Routing Settings: Use Call Routing Settings to help block spam and other unwanted callers. All call types, except Fraud risk, are automatically set to Allow. You can choose to allow, block, or send any call type to voicemail.4

Good to know: You must have an active voice mailbox to send callers to voicemail. If you don’t have an active voice mailbox, calls from numbers that aren’t on your contact list will fail.

Tap Call Routing Settings to get started.5,6

  • Fraud risk calls are automatically set to block for your protection.
  • Spam risk calls: Call types include General spam, Telemarketers, Account services, Nonprofits, Surveys, and Political.
  • Private callers are callers who have hidden their Caller ID and number.
  • My contacts
  • Turn Always allow contacts ON to help ensure callers in your contacts aren’t blocked or sent to voicemail.
  • Callers not in your contact list: You can choose to allow or send callers who aren’t in your contacts to voicemail.

FYI: The ActiveArmor app uses the names and phone numbers in your address book to help you recognize your known callers.

Calls (advanced only)

You can access these calling features directly in the app anytime, no setup needed, to help know more about who is calling you.

  • Reverse Number Lookup allows you to enter a U.S. number to get caller details of U.S. telephone numbers to a name and city. Limit to 200 queries within a 24-hour period.7
  • Caller ID identifies your incoming calls by name and location, when available.

Texts (free and advanced)

Block all text messages sent from an email address: When this is turned ON, all texts sent from email will be blocked, including non-spam ones. It can’t block messages from apps like iMessage or WhatsApp.

Text Message Filtering (iPhone only): You can easily set up the ActiveArmor app to filter your SMS messages in the Settings menu on your iPhone.

  1. Go to Settings, then select Messages.
  2. Under Message Filtering, tap Unknown & Spam.
  3. Turn Filter Unknown Senders to ON.
  4. Under SMS Filtering, select ActiveArmor, then exit.

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My Identity, My Device & Network

My Identity

Breach Reports (free and advanced)

You can opt in to receive Breach Report alerts when companies you follow experience a security breach along with details and recommended actions. Tap Add company “+” on the company you want to follow until you see the green checkmark for verification.4,8

Identity Monitoring9,11 (advanced only)

Identity Monitoring scans the dark web to check for the personal information you provide and will alert you of any compromises found.4,8,10

  • The in-app alert will provide you with the date and other info, including what’s at risk and steps to take to protect yourself.
  • You can have the following monitored on your behalf
    • Up to 10 email addresses
    • Up to 3 phone numbers
    • Up to 2 medical IDs
    • Your unique passport and driver’s license numbers

From the app home screen, choose My Identity to get started.

My Device

It just takes a few steps to help prevent unauthorized access to your phone and more.

Android Device Security4 (free and advanced)

  • Device Scan10 will scan your apps and files for malware. While we identify the malware and provide a way to remove it, you’ll have to remove it on your own.
  • Device Protection: Turn ON the Screen lock detection and Root access detection to receive an alert if you are missing a passcode or someone has gained access to the operating system on your phone.4,8
  • Theft Alerts10,11 (advanced only) can help you locate a lost or stolen phone. You can choose to set up email alerts for:
    • Multiple failed PIN attempts
    • SIM has been removed
    • Airplane mode has been enabled
    • Your device has been powered off
    • AT&T ActiveArmor app uninstalled

iPhone Device Security (free and advanced)

Turn ON System Update Check and Passcode Check to get an alert if your passcode is missing, or it’s time to update your iOS software.8 System updates may help fix security issues you don’t know about.

Network (advanced only)

You can enable network protection options to minimize your risk of a digital breach on your phone in just few steps. From the app home screen, choose Network.

Wi-Fi Security

  • Turn Auto-connect VPN ON to encrypt your data when you connect to public Wi-Fi8,12 or another unsecured network. A VPN is your own virtual private network and helps protect your personal info. If you have another VPN running, the auto-connect won’t work.
  • Turn Wi-Fi alerts ON to let you know whether you’re at risk or safe on public Wi-Fi.8,12

Safe Browsing

Turn ON Safe Browsing to be warned when you're about to visit a potentially unsafe website.8,9,12

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Last updated: July 10, 2024

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