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Find lost or stolen device

Before you suspend your service, learn how to try and find a lost or stolen phone or tablet.

Ways to locate your device

Use your device's GPS.1 Or, use an AT&T or third-party app or add-on.2  

To find your device:

  1. Sign in to the account associated with your device or activated app or add-on:
  2. Follow the prompts to call the device or find it using GPS.1


Explore our interactive Device Support security tutorials.

What to do if you can’t find your device

  • Lock or wipe your device using an activated AT&T or third-party app or add-on2 that was activated before the device was lost or stolen.
  • Suspend service and block your device online or submit a ticket to get help from an agent.
  • Change your passwords for other accounts on your device. This includes your Apple® ID, Facebook®, and email accounts.
  • Report any credit cards saved on your device as lost.


See all important details

Last updated: July 10, 2023

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