The type of voicemail option available to you depends on which phone and service you have. For example, wireless and AT&T PREPAID
℠ (formerly GoPhone
®) data plans for compatible smartphones include Visual Voicemail at no additional charge. Basic Voicemail comes with your plan if you have a wireless or AT&T PREPAID phone without a data plan or Wireless Home Phone.
Want to upgrade from Basic Voicemail? Add Enhanced Voicemail for $1.99 per month to get more voicemail message capacity and storage time. Learn how to
add options to your plan.
Heads up: Enhanced Voicemail isn’t available for AT&T PREPAID accounts.
| Voicemail details |
| Voicemail option | Visual Voicemail | Basic Voicemail | Enhanced Voicemail (not available for AT&T PREPAID) |
| Devices supported | Compatible smartphones. | All wireless or PREPAID phones without a data plan and Wireless Home Phone | All wireless phones without a data plan and Wireless Home Phone |
| Plan requirements | Voice and data plan with Visual Voicemail. | Voice plan | Voice plan with Basic Voicemail - add Enhanced Voicemail for $1.99 per month |
| Maximum message storage | 40 | 20 | 40 |
| Message storage time | 30 days | 14 days | 30 days |
| Maximum message length | 4 minutes | 2 minutes | 4 minutes |
| Group distribution lists | N/A | 15 groups with up to 25 members | 15 groups with up to 25 members |