Explore voicemail options

The type of voicemail option available to you depends on which phone and service you have. For example, wireless and AT&T PREPAID^℠ (formerly GoPhone^®) data plans for compatible smartphones include Visual Voicemail at no additional charge. Basic Voicemail comes with your plan if you have a wireless or AT&T PREPAID phone without a data plan or Wireless Home Phone.

Want to upgrade from Basic Voicemail? Add Enhanced Voicemail for $1.99 per month to get more voicemail message capacity and storage time. Learn how to add options to your plan.

Heads up: Enhanced Voicemail isn’t available for AT&T PREPAID accounts.

Voicemail details
Voicemail option	Visual Voicemail	Basic Voicemail	Enhanced Voicemail (not available for AT&T PREPAID)
Devices supported	Compatible smartphones.	All wireless or PREPAID phones without a data plan and Wireless Home Phone	All wireless phones without a data plan and Wireless Home Phone
Plan requirements	Voice and data plan with Visual Voicemail.	Voice plan	Voice plan with Basic Voicemail - add Enhanced Voicemail for $1.99 per month
Maximum message storage	40	20	40
Message storage time	30 days	14 days	30 days
Maximum message length	4 minutes	2 minutes	4 minutes
Group distribution lists	N/A	15 groups with up to 25 members	15 groups with up to 25 members