Device help

Get step-by-step help and info for your device.

Samsung Galaxy Z Fold5 (SM-F946U)

Circle to Search

Learn how Circle to Search allows you to easily search in your social feeds, messages and videos.

Live Translate

Learn how to use Live translate on an active call to translate what you say into text in a different language.

Photo Assist

Learn how to edit photos using AI features. 

Access Downloaded Files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Download Apps & Games

Download apps, games, movies, music, books, magazines, newspapers and more.

Back up & Restore with Google

Discover how to use Google to back up contacts, photos, and files.

Find My Device

Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.

Insert or Remove SIM Card

Get instructions about how to install or remove a SIM card for your device.

eSIM

Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Back up & Restore with a Computer

Learn how to back up and restore your device using a computer.

Back up & Restore with Google

Discover how to use Google to back up contacts, photos, and files.

Fix backup, sync, restore or transfer issues

Start a flow to troubleshoot backup, sync, restore or transfer issues.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Airplane Mode

Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.

AT&T ActiveArmor Mobile Security

Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.

Fix call forwarding or caller id issues

Start a flow to troubleshoot call forwarding or caller ID issues.

Fix phone call issues

Start a flow to troubleshoot phone call issues.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Airplane Mode

Learn how to turn Airplane Mode on and off using the Notification bar or through Settings.

Bluetooth

Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Fix Bluetooth issues

Start a flow to troubleshoot Bluetooth issues.

Fix hotspot issues

Start a flow to troubleshoot hotspots issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix Wi-Fi issues

Start a flow to troubleshoot Wi-Fi issues.

S Pen

Learn how to hand write memos, draw on screenshots, access S Pen settings, and more.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

eSIM

Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.

Gestures & Motion

How to use air gestures and motions, and access additional motions and gestures.

Google Sign-In

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.

Insert or Remove SIM Card

Get instructions about how to install or remove a SIM card for your device.

Fix email issues

Start a flow to troubleshoot email issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Insert or Remove SIM Card

Get instructions about how to install or remove a SIM card for your device.

Bixby Vision

Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, and more.

Gestures & Motion

How to use air gestures and motions, and access additional motions and gestures.

S Pen

Learn how to hand write memos, draw on screenshots, access S Pen settings, and more.

Screen Sharing

Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.

Split Screen

Learn how to use two applications at the same time using the split-screen functionality of Multi Window.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Back up & Restore with Google

Discover how to use Google to back up contacts, photos, and files.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

My Emoji

Learn how to create and use a personalized animated emoji in a message.

Samsung News

Access and use Samsung News.

Screen Sharing

Discover how to project photos, videos, and media on your device to a TV, tablet, computer, or other device.

S Health

Learn how to access and use S Health to track health statistics and exercise.

Split Screen

Learn how to use two applications at the same time using the split-screen functionality of Multi Window.

Bixby Routine

Learn how to use Bixby Routines to make changes to settings based off your use patterns.

Bixby Vision

Bixby Vision gives you a deeper understanding of what you're looking at through your camera by identifying landmarks, translating languages, and more.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Calendar

Access the calendar on your device and learn how to manage events.

Digital Wellbeing

Keep track of how long you view screens and set limits using Digital Wellbeing features.

Easy Mode

Learn how to switch between Easy Mode (changes your home screen to a simpler experience for first-time smartphone users) and Standard mode.

Google Assistant

Learn how Google Assistant allows you to control your device and access voice control settings using voice commands.

Google Wallet

Use Google Wallet to make purchases from your device.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Fix audio issues

Start a flow to troubleshoot audio issues.

Fix camera issues

Start a flow to troubleshoot camera issues.

Samsung Smart Switch Mobile

Learn how to transfer your data and apps from your old device to your new one.

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Find My Device

Learn how you can use Find My Mobile to manage your device in a secure way by tracking and controlling your device remotely.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Easy Mode

Learn how to switch between Easy Mode (changes your home screen to a simpler experience for first-time smartphone users) and Standard mode.

Fix software update issues

Start a flow to troubleshoot software update issues.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update for the Samsung Galaxy Z Fold 5 (SM-F946U)

Learn how to update the software of the Samsung Galaxy Z Fold 5 (SM-F946U).

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Fix contacts or photos issues

Start a flow to troubleshoot contacts or photos issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Fix phone call issues

Start a flow to troubleshoot phone call issues.

Fix power and battery issues

Start a flow to troubleshoot power and battery issues.

Fix screen issues

Start a flow to troubleshoot screen issues.

Fix SIM card issues

Start a flow to troubleshoot SIM card issues.

Fix voicemail issues

Start a flow to troubleshoot voicemail issues.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Fix voicemail issues

Start a flow to troubleshoot voicemail issues.

Samsung Galaxy Z Fold5 (SM-F946U)

Having device issues?

Fix common service and device problems.