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Device help

Get step-by-step help and info for your device.

AT&T MicroCell (DPH-154)

Activate & register

This tutorial shows how to go about the activation process.

Re-locate AT&T MicroCell

This tutorial shows how to re-locate the MicroCell.

Approved user list

Set up an approved user list to allow access to your AT&T Microcell.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connection options

This tutorial walks through connection options.

LED indicators

This tutorial walks through the LED indicators.

Login to MicroCell Website

This tutorial shows how to log in to the microcell website.

MicroCell location

This tutorial walks through how to set the microcell location.

MicroCell requirements

This tutorial walks through the MicroCell requirements.

MicroCell settings

This tutorial shows how to set and adjust microcell settings.

Firewall & router

This tutorial discusses the firewall and router.

Dropped calls

This tutorial shows what to do if the MicroCell drops calls.

Flashing green network light

This tutorial walks through what to do in the event there is a flashing green network light.

Limited MicroCell range

This tutorial shows what to do if the microcell range is limited.

No GPS lock

This tutorial walks through what to do if the GPS lock does not work.

Phone not connecting to MicroCell

This tutorial shows what to do if the phone is not connecting to the MicroCell.

MicroCell voice quality

This tutorial shows how to adjust the MicroCell voice quality.

Tips & troubleshooting

This tutorial walks through tips and troubleshooting for the MicroCell.

Having device issues?

Fix common service and device problems.