Secure My Device
Which device do you want help with?
Secure My Device
Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.
INSTRUCTIONS & INFO
- SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon.
- Scroll to and select Screen lock & passwords.
- Select Password.
- Select the desired security lock type.
Note: If you choose Pattern lock, you will have to reset your device if you forget your Pattern Lock. See the Reset Device tutorial for alternate reset instructions.
- Draw your desired pattern. Draw your desired pattern again to confirm, then select DONE.
- LOG IN USING THE SECURITY LOCK: From the lock screen, swipe in any direction then draw your pattern.
- CHANGE LOCK SCREEN TIMEOUT: Swipe down from the Notification bar > select the Settings icon > Screen lock & passwords > Secure lock settings.
- Select Automatically lock, then select the desired timeout duration.
- CHANGE LOCK TYPE: From the Screen lock & passwords screen, select Password.
- Enter your current pattern lock then select the desired screen lock type and follow the prompts to complete set up.
Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.