Which device do you want help with?

Device Setup

Set up your device for the first time or after having done a factory reset.


INSTRUCTIONS & INFO

Prenote info

Before setting up your device, make sure you have completed the online activation process. Please see Activate phone, SIM card, or other device for more information.
  1. To begin, select the desired language then select START.

    Note: The Alcatel idealXtra comes with a micro USB data cable, a charging block, a pre-installed SIM card, a SIM ejector pin, the Quick Start Guide, and Product Safety and Warranty Information.

    Step 1

  2. If you would like to connect to a Wi-Fi network, select the desired network name and follow the on-screen prompts. Select SKIP to proceed without connecting to Wi-Fi.

    Note: If you select SKIP, you will be prompted to select CONTINUE to confirm.

    Step 2

  3. If you have another device, you can copy content to your new device. Select Copy your data and follow the prompts to copy your content or select Set up as new to continue without copying from an old device.

    Step 3

  4. If you would like to add your Google account, enter your Email or phone number and select Next. If you do not have an account but would like to add one, select Create account then follow the prompts. If you would like to continue without setting up an account, select Skip.

    Note: If you select Skip, you will be prompted to select Skip again to confirm.

    Step 4

  5. Review the Terms of Service and Privacy Policy prompt, then select I agree.

    Note: Select Terms of Service or Privacy Policy to review as desired.

    Step 5

  6. If you would like to set your screen lock now, select the desired option then follow the on-screen prompts for setup. To proceed without activating device protection features, select Not now.

    Note: You will be prompted to select SKIP ANYWAY if you proceed without setting your screen lock.

    Step 6

  7. Review the Google Assistant prompt, then select NEXT.

    Step 7

  8. Review the Google services prompt, then select the desired switches. Select MORE to scroll to the bottom, then select I AGREE.

    Step 8

  9. If you would like to add another email account, select Add another email account. If you would like to continue without adding another email, select NO THANKS

    Step 9

Did you get the help you needed?